Blocked senders and domains list has disappeared, Outlook now not saving blocked list

Anonymous
2025-02-17T01:25:40+00:00

Over the years, I have consistently tried to block unwanted senders to reduce phishing scams coming into my inbox. In recent weeks, the list of hundreds of blocked sites seem to have disappeared without me doing anything to delete them. When I now block senders, they appear on the list but when I log into Outlook on the web on another occasion, the list is blank again of blocked senders and it looks like my attempt to block sites is not saving.

Outlook | Web | Outlook.com | Account management, security, and privacy

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  1. Anonymous
    2025-02-19T01:21:53+00:00

    Same issue here, and yes, the AI you set to handle emails is definitely the problem.

    I wanted to personally thank whoever was in charge of that idiotic decision. THOUSANDS of CUSTOMIZED, INDIVIDUALLY ADDED DOMAINS are now erased. Good God damned job.

    Don't even bother with a reply. Nothing you say will fix this.

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  2. Anonymous
    2025-02-19T06:56:14+00:00

    Hi Fung(2),

    Thanks for your response.

    This seems to be an error on the web page. But the function is still there.

    The way to complete the operation is as follows.

    You enter the e-mail address you want to block normally and click 'Save'. Your page may be refreshed after you have clicked 'Save'. You will notice that the 'Save' button in the bottom right corner is still clickable.

    Note that you should not click 'Save' at this point. You click on 'Discard'. After that you will see what you stored last time. The function works fine.

    This seems to be an error on the page. I suggest you click on 'Help-Feedback' above to give feedback on this issue.

    Best Wish

    Yung.D| Microsoft Community Support Specialist

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  3. Anonymous
    2025-02-19T09:47:30+00:00

    Thanks Yung,

    However, the hundreds and hundreds of previously saved blocked senders I accumulated over many years is still wiped out. I have tried to give feedback as you suggested.

    Best wishes,

    Fiona

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  4. Anonymous
    2025-02-19T13:16:51+00:00

    Its most definitely not individual case , its on M$ end , my blacklist with hundreds of domains also gone , wiped clean , and same as others im unable to add new ones , after refresh there is nothing saved.

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  5. Anonymous
    2025-02-19T16:08:15+00:00

    This only showed 1 blocked email. My hundreds of prior ones are still gone

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