Blocked senders and domains list has disappeared, Outlook now not saving blocked list

Anonymous
2025-02-17T01:25:40+00:00

Over the years, I have consistently tried to block unwanted senders to reduce phishing scams coming into my inbox. In recent weeks, the list of hundreds of blocked sites seem to have disappeared without me doing anything to delete them. When I now block senders, they appear on the list but when I log into Outlook on the web on another occasion, the list is blank again of blocked senders and it looks like my attempt to block sites is not saving.

Outlook | Web | Outlook.com | Account management, security, and privacy

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  1. Anonymous
    2025-02-22T12:19:34+00:00

    I too am having the same issue! Totally frustrating, so many people have said that we have lost our extremely long block lists yet we are told to clear temp cache or use a different browser, i mean come on we aint stupid and please stop treating us as such! This is an MS Outlook issue on their end!

    The tools we have to block junk are a joke and something seriously needs to be done about this ASAP! Billions of £ & $ are scammed from people every year, at least help us protect ourselves!

    Make it easier to block the domain the email actually came from, its such a pain trolling through the message source to find the real place the email come from!

    Hope this gets sorted soon and we get out block lists back….

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  2. Anonymous
    2025-02-21T21:02:14+00:00

    That's because MS is and has been fully in with the corrupt spamming industry. MS could care less about your privacy. They fully are and have been participating in the spreading of unwanted spam. Spam is the business of Microsoft.

    This is (and always has been) evident in the simple fact that, to begin with, the user must go through at least five different steps in blocking domains. I have complained for years about this.

    But, Microspam, as I have said before has been an active participant in promoting the spam industry. They, like all the rest, Google, Yahoo, Apple, etc. financially benefit from all of us having no option, but to put up with spam.

    It should be easy to report and block spam domains, despite spammers adding dot something to the everlong domain names.

    Additionally, I have complained before that it should be possible to block even countries from contacting you. I have no business with any domains ending with a .in, a .fr or a .au. It should just be easy to restrict my communications to .com, .net, or dot-whatever country I operate in.

    But no. It's a F(cking free for all. It is impossible to believe that Microcrap, in 2025, in the days of AI and they're fffffing COPILOT, that one is not able, and neither do they manage to centrally block certain domains.

    So it is all by design.

    That's the truth.

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  3. Anonymous
    2025-02-21T19:05:56+00:00

    I have been seeing the same problem. My 100s long list of blocked senders is gone.

    I have seen one small improvement. New blocked senders are sticking on the list. When I first noticed this, I could add new blocked senders, but the would disappear by the next day. Now the blocked senders that I add seem to be sticking around.

    The 100s of previously blocked senders, probably lost forever. Will MS show up here and say, "oops, we really blew that"? Probably never.

    Has anyone looked at the email Rules system? That seems to be trashed as well. I also had some rules set up to filter out senders and subjects. Those are now lost and broken. Previously you could set up a list of conditions as OR terms. You could do something if the subject matched XXX or YYY or ZZZ. Now you can't do that. You can only add AND terms. You have to write a different rule for every variation, even if they all take the same action.

    Screw up 3 is that if I click on the settings gear icon, it opens to the Layout page. I then have to click back to get to the main list of pages and then click to the Rules or Junk page. This bug comes and goes. I won't be surprised if it goes back to normal in a few days.

    They probably let an unsupervised AI change the code.

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  4. Anonymous
    2025-02-21T18:39:50+00:00

    I contacted chat support. They tried to act like it was an unknown issue.... I told them absolutely false, directed them to their own message board with multiple users with the same issues this week, and no trouble shooting steps are fixing this. Absolutely f'd....

    Their response:

    "As I've seen your prior chat where you've already tried the required troubleshooting steps, and so without taking much of your time I would like to inform you that while checking my resources and got to know that this is a general emerging issue affecting all Microsoft customers. Microsoft Engineers are working Tooth and Nail to provide a solution to this issue.
    Be rest assured that this is a top priority and will be resolved as soon as possible."

    ::eyeroll::

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  5. Anonymous
    2025-02-21T18:19:46+00:00

    Same here. Hundreds of blocked, gone. I try to re-add and then a few hours later, gone.

    • Have logged out and back in
    • Have tried different browsers (Firefox is my primary)
    • Have logged out on all devices and changed PW
    • Continue to report and block same domains over and over and over, and they continue to land in my inbox
    • History, Cookies, Cache all wiped
    • All browsers are up to date
    • OS is up to date

    This is on Microsoft. So ridiculous!

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