Blocked senders and domains list has disappeared, Outlook now not saving blocked list

Anonymous
2025-02-17T01:25:40+00:00

Over the years, I have consistently tried to block unwanted senders to reduce phishing scams coming into my inbox. In recent weeks, the list of hundreds of blocked sites seem to have disappeared without me doing anything to delete them. When I now block senders, they appear on the list but when I log into Outlook on the web on another occasion, the list is blank again of blocked senders and it looks like my attempt to block sites is not saving.

Outlook | Web | Outlook.com | Account management, security, and privacy

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  1. Anonymous
    2025-02-24T10:55:35+00:00

    I have the same problem. I find it shameful that you limit yourselves to answering with ready-made answers, this is a BUG that should have High priority and you are doing absolutely nothing.

    First, you should reestablish the lists of blocked senders that we all had, why else do you make backup copies? Then, disable whatever deleted them. But it is easier to look the other way.

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  2. Anonymous
    2025-02-23T23:05:36+00:00

    Same issue here. I'm starting to assume it might have happened to everyone using Outlook.com. Like others here, I had hundreds of blocked emails and domains in that list that I've been building up for years.

    I've noticed the same behaviour as the main topic mentions when attempting to add new entries. That is, it looks like they are added at first, but once you leave the screen and return, the new entry is gone as well. That actually gives me a little bit of hope that maybe this isn't a case of Microsoft accidentally deleting all our blocked sender lists, and may actually just be a temporary bug with loading them. One can only hope.

    Another thing that would have helped here is some way to export and import the block list. The format could just be a plain text file with one email/domain per line. I might have backed them up except no option to export the list was ever provided.

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  3. Anonymous
    2025-02-23T16:19:39+00:00

    Same issue here too. Probably the last straw for me; will delete Outlook.

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  4. Anonymous
    2025-02-22T21:11:31+00:00

    I have been putting domains and emails in to the block list for years!!! and like the rest of you it all was removed, needless to say I was mad!!!! now I am getting so much of spam that it has become maddening lest not even mention all the adds in emails geezzzzz thankfully I have an ad blocker .

    At first I thought I had found a fix by removing Microsoft copilot and my list remained in the block list after 2 days it was removed again, so hit discard to retrieve partial block list and before you add more to your block list.

    I have been adding more but noticing that the domains and emails I adding are in my block list and they are not being blocked.

    my next move it to reactivate an old email and NO it it is not Microsoft related I am totally fed up with this vendor

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  5. Anonymous
    2025-02-22T17:26:50+00:00

    I agree. I have wondered for years how Microsoft manages to monetize spam delivered to its disgruntled customers.

    Often, I have figured it has to do with not wanting to provide "free" email services to Windows users. I don't pay for 365 or any Microsoft product other than the Windows operating system each time I purchase a new laptop. Some would say I am foolish to continue with Windows, but it dominates the pc market. Chromebooks, while I prefer gmail's ability to resist spam, are good for school kids. They just aren't compatible with the optional finance software I need on my laptop. Macs are narrowly proprietary-oriented.

    Microsoft pop-ups and updates and what nots continually pressure Windows users to subscribe to services. Maybe people do just that, subscribe to 365, in order to ameliorate the annoyances. I strongly suspect that annoyances still abound even after paying for service.

    Do you think they market email services to spammers knowingly? I've thought that is a possibility, too.

    By the way, in the old days, you could block country codes. I did that. It was very helpful back when....

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