Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
This also affects the safe sender list I noticed.
Blocked senders and domains list has disappeared, Outlook now not saving blocked list
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Anonymous
Over the years, I have consistently tried to block unwanted senders to reduce phishing scams coming into my inbox. In recent weeks, the list of hundreds of blocked sites seem to have disappeared without me doing anything to delete them. When I now block senders, they appear on the list but when I log into Outlook on the web on another occasion, the list is blank again of blocked senders and it looks like my attempt to block sites is not saving.
Outlook | Web | Outlook.com | Account management, security, and privacy
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
68 answers
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Anonymous
2025-02-26T12:54:27+00:00 -
Anonymous
2025-02-26T10:52:45+00:00 I have now discovered this problem also. Appreciate if anyone has worked out a way of getting the list back (I have failed with all the steps so far listed). Would be nice if Microsoft themselves were to comment on this point - I have never contributed to this forum before, does anyone from MS read it? Thanks
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Anonymous
2025-02-25T22:33:32+00:00 I am also having this issue where my blocked domains are now empty and now my junk inbox is flooded. Outlooks spam/junk management was already one of the worst out there and now we have zero protection and years of blocked domains have vanished. Not sure what im paying for anymore since im the one doing all the work when it comes to keeping myself protected from spam. . .
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Anonymous
2025-02-25T21:56:01+00:00 Add two more to the list of people that are experiencing this issue. I normally use duckduckgo for my browser. Last year my subscriptions went away. Now it the blocked senders list. I have tried all the steps listed under this thread and also tried Edge, Chrome and Firefox. Same issue. Is someone at Microsoft really looking into this issue? If I don't see a fix soon, I guess it will be time to say good bye to Outlook and move over to my gmail account. :(
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Anonymous
2025-02-25T08:10:35+00:00 I have experienced the same problem, more than once in recent weeks. What I have noticed is that sometimes when I access my "Blocked senders and domains" list it offers to Save or Discard changes, even though I have not made any changes and have simply accessed the list. More importantly, the list it is offering to Save is now empty.