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Over the years, I have consistently tried to block unwanted senders to reduce phishing scams coming into my inbox. In recent weeks, the list of hundreds of blocked sites seem to have disappeared without me doing anything to delete them. When I now block senders, they appear on the list but when I log into Outlook on the web on another occasion, the list is blank again of blocked senders and it looks like my attempt to block sites is not saving.
Managing personal Outlook.com account settings, security, and privacy
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I have the same problem. I cannot login to get online help in my web browser. It seems nothing is getting done about this problem. I pay for Ad Free Outlook/Microsoft 365 Basic. Blocked Sender/domains are MISSING if you click on the save option.
This is of no help, but I too have lost all my blocked sender list!
NO amount of begging or pleading has got this fixed or the lists restored. I cant even sign in to the Help local live chat function - it just doesn't work
Getting the same issue as well. Like all of you in this topic, hundred of blocked senders have disappeared. When I add a blocked sender on my current session, it remains until I log off! Logging back on the blocked senders list is empty again. Frustration is a polite word to use. Also, I am on the latest windows 11 version 24H2. I use outlook.live on the web to access my hotmail account.
I see that there are over ONE THOUSAND of us with this frustration! Maybe we should ALL open support tickets with Microsoft? That could at least be entertaining!! Maybe then they would wake up!!!
Same. I am losing patience with Outlook. Whether in iOS in the Outlook app or on Windows using the NEW Outlook app, when I report an item and tell it to block it, it does NOT add it to the blocked senders list. I keep getting junk back in my Inbox. I do not understand why this is so hard to fix. Microsoft has really dropped the ball on this.