Blocked senders and domains list has disappeared, Outlook now not saving blocked list

Anonymous
2025-02-17T01:25:40+00:00

Over the years, I have consistently tried to block unwanted senders to reduce phishing scams coming into my inbox. In recent weeks, the list of hundreds of blocked sites seem to have disappeared without me doing anything to delete them. When I now block senders, they appear on the list but when I log into Outlook on the web on another occasion, the list is blank again of blocked senders and it looks like my attempt to block sites is not saving.

Outlook | Web | Outlook.com | Account management, security, and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

68 answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2025-02-19T09:47:30+00:00

    Thanks Yung,

    However, the hundreds and hundreds of previously saved blocked senders I accumulated over many years is still wiped out. I have tried to give feedback as you suggested.

    Best wishes,

    Fiona

    Was this answer helpful?

    0 comments
  2. Anonymous
    2025-02-19T06:56:14+00:00

    Hi Fung(2),

    Thanks for your response.

    This seems to be an error on the web page. But the function is still there.

    The way to complete the operation is as follows.

    You enter the e-mail address you want to block normally and click 'Save'. Your page may be refreshed after you have clicked 'Save'. You will notice that the 'Save' button in the bottom right corner is still clickable.

    Note that you should not click 'Save' at this point. You click on 'Discard'. After that you will see what you stored last time. The function works fine.

    This seems to be an error on the page. I suggest you click on 'Help-Feedback' above to give feedback on this issue.

    Best Wish

    Yung.D| Microsoft Community Support Specialist

    Was this answer helpful?

    0 comments
  3. Anonymous
    2025-02-19T01:21:53+00:00

    Same issue here, and yes, the AI you set to handle emails is definitely the problem.

    I wanted to personally thank whoever was in charge of that idiotic decision. THOUSANDS of CUSTOMIZED, INDIVIDUALLY ADDED DOMAINS are now erased. Good God damned job.

    Don't even bother with a reply. Nothing you say will fix this.

    Was this answer helpful?

    20+ people found this answer helpful.
    0 comments
  4. Anonymous
    2025-02-18T18:04:16+00:00

    I am having this exact same issue. My huge list (hundreds) of blocked senders is gone. I just added another blocked email to my list a few minutes ago (only item on the list), and when i log back in the list is empty again. I added 5 yesterday, and they are also all gone. This is NOT a good thing.

    Was this answer helpful?

    30+ people found this answer helpful.
    0 comments
  5. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.

    Comments have been turned off. Learn more