I cannot login to my outlook email, how do I fix this problem?

Anonymous
2025-04-23T02:27:01+00:00

I’m having the same issue as everyone else I cannot login to my email. I’ve tried using different devices, different browsers, everything. I’m getting frustrated I need to access my emails for work. How do I fix this problem and why is it happening?

Outlook | Windows | Classic Outlook for Windows | For business

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  1. Anonymous
    2025-05-02T01:19:35+00:00

    I cannot log into my emails from out look.

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  2. Anonymous
    2025-04-30T22:56:51+00:00

    Here is my error. Can't get into Outlook mail on laptop, but have no issues on phone=Android. 

    UTC Date: 2025-04-30T22:53:59.043Z
Client Id: 3C26C1CFC4D5494883CDF38C7CF71D4F
Session Id: ba72bc93-0683-4cd0-b1d7-39352bca76ef
Client Version: 20250425004.05
BootResult: fail
Back Filled Errors: Unhandled Rejection: Error: 401:undefined|undefined:undefined
err: Error: 401
esrc: StartupData
et: ServerError
estack: Error: 401
    at Object._ [as createStatusErrorMessage] (https://res.public.onecdn.static.microsoft/owamail/hashed-v1/scripts/owa.mailindex.5b1c7860.js:1:1040)
    at https://res.public.onecdn.static.microsoft/owamail/hashed-v1/scripts/owa.mailindex.5b1c7860.js:1:159248
st: 401
efe: MN0P222CA0018, SA1PR05CA0012

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  3. Anonymous
    2025-04-30T01:42:53+00:00

    same here, I created an email the day before. Had the app working and login in just fine and today I am not able to login at all. I click forgot password in order to reset it and I had to do a long questioner from microsoft and they said that it will take 24 hours. It's been past 24 hours and I am still locked out of my account. I will never get anything microsoft ever again, not even an email.

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  4. Anonymous
    2025-04-30T01:36:52+00:00

    I have been able to get back into my email account. I accessed them via webmail from the provider (in my case Telstra) and reset my password. Still took a bit of figuring out but got there in the end.

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  5. Anonymous
    2025-04-30T00:29:18+00:00

    Same is happening with me, exact same screens etc. so frustrating

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