Managing personal Outlook.com account settings, security, and privacy
JoãoOK wrote:
My Microsoft Account has been hacked and I don't know how it happened. My account that has been hacked was using the same email I'm using for this one. It has been a relatively long time since it happened, but now i can't access it. It just happened from a day to the other, and i simply couldn't access it. When it happened, ****
i tried to enter with the email i'm using for this account and it said i didn't have any account with this email. And, somhow, when i tried with another method, imanaged to get this email: "georgii_gushchin9056" with the end: "@rambler.ru"I think the russian guy that hacked my account put his email as an alias and deleted mine.
The only thing i bought was Minecraft, both for PC (the Java one) and the Windows 10 edition. (I bought through Microsoft Store, i think.)
I hope you can help me, or else i'll have to spend R$100 (i'm from Brazil) on Minecraft again.
There is no way for you to recover this account. Sorry.
And since people ask...
Microsoft Support contacted via phone or chat won't be able to help you with this.
In this article https://support.microsoft.com/en-us/account-billing/contacting-support-for-a-microsoft-account-bb65aa6a-9135-31df-0b36-d6318d6f4e0f
is the warning that
"Important:****To protect your account and its contents, our support agents and advocates are not allowed to send password reset links or access and change account details."
Don