I think my Microsoft account has been hacked.

justin francis1wrote:

Hello microsoft my account stolen and hacked im trying to get my email back if help me out that would be grea

How to recover a hacked or compromised Microsoft account https://support.microsoft.com/en-us/account-billing/how-to-recover-a-hacked-or-compromised-microsoft-account-24ca907d-bcdf-a44b-4656-47f0cd89c245

Don

Professor biscuit daddywrote:

Should I be concerned about the hundreds of unsuccessful sign in attempts I have just seen after following up on multiple password reset codes I have not requested

This is very common. Anyone who knows the address can try to login to your account.

Verify that you are using a strong password and/or are using two step verification.

How secure is my password

https://www.security.org/how-secure-is-my-password/

How to use two-step verification with your Microsoft account

https://support.microsoft.com/en-us/account-billing/how-to-use-two-step-verification-with-your-microsoft-account-c7910146-672f-01e9-50a0-93b4585e7eb4 

How to keep your Microsoft account safe and secure

https://support.microsoft.com/en-us/account-billing/how-to-help-keep-your-microsoft-account-safe-and-secure-628538c2-7006-33bb-5ef4-c917657362b9

If there are enough of these login attempts that you really want to prevent them, this article tells how to do that. https://www.outlook-tips.net/tips/keeping-hackers-microsoft-accounts/ 

Don

JoãoOK wrote:

My Microsoft Account has been hacked and I don't know how it happened. My account that has been hacked was using the same email I'm using for this one. It has been a relatively long time since it happened, but now i can't access it. It just happened from a day to the other, and i simply couldn't access it. When it happened, ****

i tried to enter with the email i'm using for this account and it said i didn't have any account with this email. And, somhow, when i tried with another method, imanaged to get this email: "georgii_gushchin9056" with the end: "@rambler.ru"I think the russian guy that hacked my account put his email as an alias and deleted mine.

The only thing i bought was Minecraft, both for PC (the Java one) and the Windows 10 edition. (I bought through Microsoft Store, i think.)

I hope you can help me, or else i'll have to spend R$100 (i'm from Brazil) on Minecraft again.

There is no way for you to recover this account. Sorry.

And since people ask...

Microsoft Support contacted via phone or chat won't be able to help you with this.

In this article https://support.microsoft.com/en-us/account-billing/contacting-support-for-a-microsoft-account-bb65aa6a-9135-31df-0b36-d6318d6f4e0f 

is the warning that

"Important:****To protect your account and its contents, our support agents and advocates are not allowed to send password reset links or access and change account details."

Don

Hello,

My Microsoft Account has been hacked and I don't know how it happened. My account that has been hacked was using the same email I'm using for this one. It has been a relatively long time since it happened, but now i can't access it. It just happened from a day to the other, and i simply couldn't access it. When it happened, i tried to enter with the email i'm using for this account and it said i didn't have any account with this email. And, somhow, when i tried with another method, imanaged to get this email: "georgii_gushchin9056" with the end: "@rambler.ru"I think the russian guy that hacked my account put his email as an alias and deleted mine.

The only thing i bought was Minecraft, both for PC (the Java one) and the Windows 10 edition. (I bought through Microsoft Store, i think.)

I hope you can help me, or else i'll have to spend R$100 (i'm from Brazil) on Minecraft again.

Hi, Berat Uzunpolat.

Thanks for your response.

Community members do not have access to anyone's Microsoft account information or the right to do anything with anyone's account.

When users need to perform account operations, the standard process is to use security verification methods and account recovery forms.

This is difficult for anyone to accept, but I hope the information provided above will give you a better understanding of your Microsoft account security policy.

If you know that your email address has been changed and your Microsoft account has not added two-factor verification, you can try to fill out the recovery form.

Help with the Microsoft account recovery form - Microsoft Support

When filling in the form, please fill in as much content as possible, including user nickname, login region, recent Skype contacts used, Xbox console hardware ID, and passwords used before. Please note that you can submit at most twice a day.

You can then enhance the security of other accounts by using passwords that are a complex combination of uppercase and lowercase letters, numbers, symbols, etc. and setting up two-factor verification, logging in without a password, adding a mobile phone number, adding an alias, etc. to enhance account security.

Best Regards.

Capoo - MSFT | Microsoft Community Support Specialist