Record the screen and screenshot no longer possible in the Outlook app after app update version 4.2445.1

Anonymous

Unfortunately, since the update it is no longer possible to take a screenshot or screen record in the Outlook app. The photo or video remains black. IOS is at version 18.1.1.

I have found that this problem is not due to IOS, but rather occurs after updating the Outlook app.

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46 answers

Anonymous

2024-12-03T08:11:13+00:00

Where to add this settings?
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Anonymous

2024-12-03T13:53:55+00:00

PSA: I am confirming that AjaiGC's instructions for where to place the settings worked. Microsoft really needs to do better and A) not just turn things on with close to zero notification, and B) actually document how to turn things off.
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Anonymous

2024-12-03T14:07:10+00:00

Check the Screenshts in order black1-black5 to resolve the issue like AjaiGC show
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Anonymous

2024-12-03T15:27:05+00:00

This does seem to resolve the issue, thanks.
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Anonymous

2024-12-03T15:35:33+00:00
1. intune.microsoft.com
2. "APPS"
3. "APP Configuration policies"
4. Create --> Managed Apps
5. give it a name
6. Select the "Target policy to"
7. Select "Next" for the "Settings Catalog"
8. Expand "General configuration settings"
9. Fill out the Fields: NAME = "com.microsoft.intune.mam.screencapturecontrol" | Value = "Disabled"
10. Included groups
Wait 30 Mins

Problem Solved
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2 people found this answer helpful.

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