Record the screen and screenshot no longer possible in the Outlook app after app update version 4.2445.1

Hi Dimitri Unger,

Many thanks for your update and we sincerely apologize for any inconvenience caused to you.

I understand that you are having the same issue when using a personal account and it only happens in the Outlook web app. Based on the research, if your device is enrolled in the Intune policy, it will impact your device instead of a single account. Meanwhile, it is likely your other Office applications are not updated, so they are not impacted. In this scenario, we would suggest you contact your IT admin to check whether the policy is applied and ask to adjust from their end as your account is fully managed by your Org IT admin.

This is article for your reference: iOS/iPadOS app protection policy settings - Microsoft Intune | Microsoft Learn

Please let us know if there is any update. We appreciate your kind understanding and cooperation.

Sincerely

Luckie Shi | Community moderator.

Does anyone have step by step instructions for setting up the app configuration policy setting as per below as I'm not entirely sure how to go about this? None of the links provided give any detail.

'You can configure app configuration policy setting “com.microsoft.intune.mam.screencapturecontrol = Disabled” if you wish to allow screen capture for your iOS devices.'

Unfortunately, it is not documented as it should be. Such major changes should not happen under the radar IMHO.

Teams and MS Edge probably are next - they are on SDK 19.7.4 and the change is presented in 19.7.6.

But should be in Intune - App configuration policies and you create the configuration policy of type "Managed apps". I have not tested it yet, but our organization is affected by this issue.

I think he was asking how to add "com.microsoft.intune.mam.screencapturecontrol = Disabled" in the app configuration policy as that is not clear in the notes.