Record the screen and screenshot no longer possible in the Outlook app after app update version 4.2445.1

Anonymous
2024-11-22T10:39:21+00:00

Unfortunately, since the update it is no longer possible to take a screenshot or screen record in the Outlook app. The photo or video remains black. IOS is at version 18.1.1.

I have found that this problem is not due to IOS, but rather occurs after updating the Outlook app.

Outlook | Outlook for mobile | Outlook for iOS | For home

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  1. Anonymous
    2025-03-31T10:56:51+00:00

    InTune policies may be a contributing factor, but our organization has not engaged/deployed InTune. :-(

    Agree with Evan Liu that this seemed to become an issue after an update was applied. Possibly explains why some experience the issue, and other don't, depending upon their update level, iOS version, etc?

    Yet again, a simple (but much needed) feature rendered inoperable for no apparent reasoning? It seems apparent that Microsoft development has their collective heads firmly inserted into their rectums.

    They just don't get it... I'm shocked, but I'm not surprised. :-/

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