Record the screen and screenshot no longer possible in the Outlook app after app update version 4.2445.1

Anonymous
2024-11-22T10:39:21+00:00

Unfortunately, since the update it is no longer possible to take a screenshot or screen record in the Outlook app. The photo or video remains black. IOS is at version 18.1.1.

I have found that this problem is not due to IOS, but rather occurs after updating the Outlook app.

Outlook | Outlook for mobile | Outlook for iOS | For home

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  1. Anonymous
    2024-12-03T08:11:13+00:00

    Where to add this settings?

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  2. Anonymous
    2024-12-03T03:42:22+00:00

    How and where, do I access this screen? I use iphones and macbooks.

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  3. Anonymous
    2024-12-03T00:47:23+00:00

    My manager and I were about to run Outlook App training and Share an iPhone screen into a WebEx call. We tested this around 2 weeks ago with no issue, now during our call the screen was black!

    Are there any workarounds to be able to share the Outlook screen into a WebEx or Teams call?

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  4. Anonymous
    2024-12-02T21:25:15+00:00

    I'm assuming you have to target the user. I'm currently testing AjaiGC's above instructions, I will let everyone know the outcome.

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  5. Anonymous
    2024-12-02T21:00:09+00:00

    Do you target this to User or Device?

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