Record the screen and screenshot no longer possible in the Outlook app after app update version 4.2445.1

Anonymous
2024-11-22T10:39:21+00:00

Unfortunately, since the update it is no longer possible to take a screenshot or screen record in the Outlook app. The photo or video remains black. IOS is at version 18.1.1.

I have found that this problem is not due to IOS, but rather occurs after updating the Outlook app.

Outlook | Outlook for mobile | Outlook for iOS | For home

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  1. Anonymous
    2024-12-04T09:42:59+00:00

    I dont use Iphone to administer Intune.
    but when you go through a Browser i presume that it looks similar.

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  2. Anonymous
    2024-12-04T09:41:40+00:00

    The error message indicates you are running this against a tenant that doesn't have active Intune subscription.

    Do you have an intune license?

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  3. Anonymous
    2024-12-03T23:17:39+00:00

    I tried to do this. Got into intune and apps but could not locate step 3 and beyond - can you show this

    I am on iPhone

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  4. Anonymous
    2024-12-03T16:18:36+00:00

    You need Intune role to modify policy.
    If you're an user your admin have to setup the policy for you.

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  5. Anonymous
    2024-12-03T15:55:05+00:00

    Thank you so much for the step by step. Unfortunately I can only get as far as the landing page “intune.microsoft.com”.

    When I click APPS, it says “no access” and its blocked.

    There is no option to continue with steps 3-10.

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