how can I remove the ads from my email in outlook on my android phone?

This does not work. I have dried setting up a subscription with my MS id email address. Made sure it was included as my default address in Outlook 365 Android. Rebooted the phone to make sure. The ads are still there.

Cancelled the subscription immediately since it did not do the function I wanted it to do.

Thats not a fix it is a bandaid.

And if I am paying for a service I dont want to see ads.

In this instance, we swapped to Thunderbird.

Cant stand this corporate greed any longer.

Product has turned to **** and the only thing that matters to them is bottom line and pleasing the shareholders.

The fix is in this thread, I've done it and it works. Just means setting up an email address that you'll never use and adding it to the app. You don't even need to look at it.

Totally agree, but my problem with that approach is I have paid for 5 licenses for Office 365 and I do not see why I should just walk away. Microsoft just don’t seem to want to fix this, happy to take money from people but when they need to fix a small thing they are not interested. Shocking behaviour from a company like Microsoft in my view.

Aside from wholeheartedly agreeing with most other comments here that have express2d their frustration and disappointment in the really poor customer service from MS (i mean they can ever just give a clear answer to paying customers about how to find a simple device setting inside of their app?!?! ****)

Here is the solution:

1. Open Outlook in your android phone
2. On the left side open the account menu and scroll down
3. and at the bottom click the gear wheel for settings
4. find privacy settings
5. scroll down and disable the "show personalised ads" toggle

And finally FU Microsoft... you suck at service!