Tried to login to outlook. Received Error code: STATUS_STACK_OVERFLOW

Anonymous
2024-06-14T09:50:15+00:00

Tried to login to outlook. Received Error code: STATUS_STACK_OVERFLOW. Screen said, "Refresh page". I did several times, same error code keep appearing. I shut down my pc and restarted. Logged in again to Outlook. I use "Live.com.au" , Same above message. On another pc, I can log on to my outlook account - PLEASE HELP

Outlook | Windows | Classic Outlook for Windows | For business

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Anonymous
2024-06-15T23:06:43+00:00

WORKAROUND - download firefox browser and install- Everyone who is having this problem is on a windows 7 computer , the same crash happens on internet explorer browser or chrome browser. i have 2 diffrent windows 7 pc's and it is only happening on one of them which is a dell optiplex 780 . i installed firefox and i was able to open emails in outlook on the problem computer . the problem is in MSN outlook coding.

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  2. Anonymous
    2024-06-15T10:47:08+00:00

    Same here, and already did a restart, tried different browsers, the works. Seems to be a software issue :P

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  3. Anonymous
    2024-06-15T12:46:47+00:00

    Error code: STATUS_STACK_OVERFLOW

    I am facing same issue here today in QATAR. Tried many times but unable to open my emails in Edge, Chrome.

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  4. Anonymous
    2024-06-15T14:42:29+00:00

    Dear Ruth Carlos-Martinez

    Thank you for posting in the Microsoft community.

    Regarding your question, after a short investigation we found that it is a compatibility issue between the CHROME kernel and Outlook.Com.

    Com. In order for you to quickly resolve the issue, we recommend that you use a non-Chrome-core browser for the time being.

    Or use the BETA version of EDGE to test if this triggers the issue. https://www.microsoft.com/en-us/edge/download/insider?form=MA13FJ

    The second part:

    Microsoft has started investigating this issue, if community users with the same issue submit your Chrome/Edge version number, it will help us to quickly locate the problematic version.

    You can tap the three dots in the top right corner of EDGE/Chrome - Settings - the option About EDGE/Chrome at the bottom left.

    We have tested 126.0.6478.62 and it works fine for now, so you can also update Chrome to this version number to test it.

    Third part:

    Some users have reported that Chrome in Android phones also triggers this issue, which leads us to suspect that some security configurations in Chrome are causing the problem.

    We look forward to further responses.

    Your feedback is very important to us.

    Best Regards

    Clara G| Microsoft Community Support Specialist

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