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When I try to add my Gmail account to Outlook I get "We couldn't log on to the incoming (POP/IMAP) server. Please check your email address and password and try again."
The new Outlook works fine, as does regular Outlook on my other computer. Something wrong on this one.
James Smith
Arlington, TX
Using classic Outlook for Windows in business environments
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi all,
Here is the official guidance and workaround, Unable to add a Gmail account to classic Outlook - Microsoft Support. Please let me know if any issues or questions.
My compliments ladies and gentlemen. Your official work-around worked and saved me from weeks of headaches. Thank you!
Sadly, that's didn't work for me. :(
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You might have some different issue. These steps will fix the issue if it matches the article, Unable to add a Gmail account to classic Outlook - Microsoft Support. If you are getting an error message, can you post a screen shot of it? If it matches the article, please carefully do the steps again.