Unable to add Gmail to Outlook (Classic)

Anonymous
2024-09-26T15:49:59+00:00

When I try to add my Gmail account to Outlook I get "We couldn't log on to the incoming (POP/IMAP) server. Please check your email address and password and try again."

The new Outlook works fine, as does regular Outlook on my other computer. Something wrong on this one.

James Smith

Arlington, TX

Outlook | Windows | Classic Outlook for Windows | For business

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  1. Anonymous
    2024-10-15T20:43:52+00:00

    Gabriel, thank you for the replies. I opened an elevated command prompt and ran the officec2client.exe program as instructed. The program ran but at the end it threw the following error, I had to reinstall office. I tried a second time and it threw the same error and I had to reinstall office. Basically I cannot down grade.

    I tried to add the gmail account again, the problem persists.

    I noticed an option to install 32bit version and was wondering if the problem is in the 64bit build only.

    Thanks again.

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  3. Anonymous
    2024-10-15T16:23:13+00:00

    Okay this did not work either.

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  4. Anonymous
    2024-10-15T15:59:20+00:00

    I can try to do this but I'm going to need verbatim what to enter. Tried copy and paste and it threw an error.

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