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When I try to add my Gmail account to Outlook I get "We couldn't log on to the incoming (POP/IMAP) server. Please check your email address and password and try again."
The new Outlook works fine, as does regular Outlook on my other computer. Something wrong on this one.
James Smith
Arlington, TX
Using classic Outlook for Windows in business environments
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi all,
Here is the official guidance and workaround, Unable to add a Gmail account to classic Outlook - Microsoft Support. Please let me know if any issues or questions.
James,
What build is your Outlook? What error do you get?
Before the new browser sign in experience released, I saw some users were able to work around the issue by making Chrome their default browser and signing into the Gmail account in Chrome. Try their suggestions in the last four posts in this forum thread, "Google Couldn't sign you in. This browser or app may not be secure. - Microsoft Community.
I'm dealing with the same issue !!
it seems modifying regkey and updating the office doesn't fix the issue !!
Same issue with a new profile.
Hi, JamesSmith
How are things going after you follow Gabriel Bratton's advice to create a new Outlook Profile?