Managing personal Outlook.com account settings, security, and privacy
Hi, I am also getting the same email as reported above today, from my hotmail account.
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Hi,
I received an email presumably send from my own emailaccount, subject 'You've been hacked' starting with
'I want to inform you about a very bad situation for you. However, you can benefit from it, if you will act wisеly. Have you heard of Pegasus? This is a spyware program that installs on computers and smartphones and allows hackers to monitor the activity of device owners. It provides access to your webcam, messengers, emails, call records, etc. It works well on Android, iOS, macOS and Windows. I guess, you already figured out where I’m getting at.'
Etc.
So the content of the email doesn't worry me, but what I can't understand is why the e-mail is send from my account. Or why it looks like it is send from my account. It doesn't show any other address.
When I check Source of the message, the following pops up, but this to me is jibberisch... Can anyone explain to me why it looks like I send this to myself and if I indeed been hacked or not?
Thank you!
Received: from DU2P193MB2049.EURP193.PROD.OUTLOOK.COM (::1) by AM0P193MB0690.EURP193.PROD.OUTLOOK.COM with HTTPS; Tue, 2 Jul 2024 02:16:52 +0000 Received: from DB8P191CA0021.EURP191.PROD.OUTLOOK.COM (2603:10a6:10:130::31) by DU2P193MB2049.EURP193.PROD.OUTLOOK.COM (2603:10a6:10:2fd::10) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.7719.32; Tue, 2 Jul 2024 02:16:51 +0000 Received: from DB1PEPF000509F2.eurprd02.prod.outlook.com (2603:10a6:10:130:cafe::3c) by DB8P191CA0021.outlook.office365.com (2603:10a6:10:130::31) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.7719.33 via Frontend Transport; Tue, 2 Jul 2024 02:16:51 +0000 Authentication-Results: spf=fail (sender IP is 156.233.162.9) smtp.mailfrom=hotmail.com; dkim=none (message not signed) header.d=none;dmarc=fail action=none header.from=hotmail.com; Received-SPF: Fail (protection.outlook.com: domain of hotmail.com does not designate 156.233.162.9 as permitted sender) receiver=protection.outlook.com; client-ip=156.233.162.9; helo=me38.com; Received: from me38.com (156.233.162.9) by DB1PEPF000509F2.mail.protection.outlook.com (10.167.242.148) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.7741.18 via Frontend Transport; Tue, 2 Jul 2024 02:16:51 +0000 X-IncomingTopHeaderMarker: OriginalChecksum:B7E61057C8BBFB70EF50497922FD678074E0F9A31342B2EC67232B534F644AAC;UpperCasedChecksum:73FB0F26A3EF0B4B3D6161FA408F0E9E4FD4F1ADF156DCD03D089677C4C90F7B;SizeAsReceived:290;Count:7 Message-ID: <___@___.___> From: ___@___.___ To: ___@___.___ Subject: You've been hacked Date: Mon, 1 Jul 2024 19:16:51 -0700 Content-Type: multipart/alternative; boundary="09a361167eba959ebd170be015f0ce2424" X-IncomingHeaderCount: 7 Return-Path: ___@___.___ X-MS-Exchange-Organization-ExpirationStartTime: 02 Jul 2024 02:16:51.7662 (UTC) X-MS-Exchange-Organization-ExpirationStartTimeReason: OriginalSubmit X-MS-Exchange-Organization-ExpirationInterval: 1:00:00:00.0000000 X-MS-Exchange-Organization-ExpirationIntervalReason: OriginalSubmit X-MS-Exchange-Organization-Network-Message-Id: aea22e83-f6b2-44ad-16bc-08dc9a3d0931 X-EOPAttributedMessage: 0 X-EOPTenantAttributedMessage: 84df9e7f-e9f6-40af-b435-aaaaaaaaaaaa:0 X-MS-Exchange-Organization-MessageDirectionality: Incoming X-MS-PublicTrafficType: Email X-MS-TrafficTypeDiagnostic: DB1PEPF000509F2:EE_|DU2P193MB2049:EE_|AM0P193MB0690:EE_ X-MS-Exchange-Organization-AuthSource: DB1PEPF000509F2.eurprd02.prod.outlook.com X-MS-Exchange-Organization-AuthAs: Anonymous X-MS-UserLastLogonTime: 7/1/2024 2:19:15 PM X-MS-Office365-Filtering-Correlation-Id: aea22e83-f6b2-44ad-16bc-08dc9a3d0931 X-MS-Exchange-EOPDirect: true X-Sender-IP: 156.233.162.9 X-SID-PRA: ___@___.___ X-SID-Result: FAIL X-MS-Exchange-Organization-PCL: 2 X-MS-Exchange-Organization-SCL: 5 X-Microsoft-Antispam: BCL:0;ARA:1444111002|58200799015|461199028|47200799018|9800799012|1360799030|1290799027|1370799030|440099028|3412199025|7310799015|7112599012|2980499032|7110799015; X-MS-Exchange-CrossTenant-OriginalArrivalTime: 02 Jul 2024 02:16:51.5787 (UTC) X-MS-Exchange-CrossTenant-Network-Message-Id: aea22e83-f6b2-44ad-16bc-08dc9a3d0931 X-MS-Exchange-CrossTenant-Id: 84df9e7f-e9f6-40af-b435-aaaaaaaaaaaa X-MS-Exchange-CrossTenant-AuthSource: DB1PEPF000509F2.eurprd02.prod.outlook.com X-MS-Exchange-CrossTenant-AuthAs: Anonymous X-MS-Exchange-CrossTenant-FromEntityHeader: Internet X-MS-Exchange-CrossTenant-RMS-PersistedConsumerOrg: 00000000-0000-0000-0000-000000000000 X-MS-Exchange-Transport-CrossTenantHeadersStamped: DU2P193MB2049 X-MS-Exchange-Transport-EndToEndLatency: 00:00:01.2088581 X-MS-Exchange-Processed-By-BccFoldering: 15.20.7719.007 X-Microsoft-Antispam-Mailbox-Delivery: ucf:0;jmr:0;ex:1;psp:1;auth:0;dest:J;OFR:SpamFilterAuthJ;ENG:(5062000308)(920221119095)(90000117)(920221120095)(90011020)(91015020)(90015022)(91040095)(9050020)(9080021)(9100341)(1018006)(944500132)(2008001181)(4810010)(4910033)(10005027)(9620004)(9525003)(10150021)(9320005)(9245025)(120001);RF:JunkEmail; 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Managing personal Outlook.com account settings, security, and privacy
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi, I am also getting the same email as reported above today, from my hotmail account.
Weirdly on here for the exact same thing sounds like the exact same email but looks like it’s come directly from my account. I’ve changed my password and set up two point authentication now. But just so you know it’s not just you. I’ve stupidly reported it as phish and for some reason it’s disappeared and not I’ve just black listed my own email address 😓
Dear nube the first
Welcome to Microsoft Community.
Hello, based on your feedback, I would like to know if you have clicked on any other suspicious email links before?
Checking your message here, since Microsoft can't control the hacker's activities, that is to say, it's impossible to clearly see the hacker's action track, but more than your feedback of the current encounter, we can judge that there are two possibilities:
But no matter what the possibility, you are now seeing a serious security risk to your account (which includes your computer and cell phone), if you can, you should follow the steps below to protect the security of your account at the first time:
If you only see a Recent activity section on the page, you don't need to confirm any activity. What is the activity page:What is the Recent activity page? - Microsoft Support
At the same time, use antivirus software to check the used computers and cell phones, but combined with the information from the hackers, if it is disguised as a normal application, it may be able to escape from the antivirus software, in this case, due to the inability to find the location of the spyware and the state of the disguised, and then only to restore the factory settings for the cell phone you are using, and for computers need to empty all the disk and partition to reinstall the used system. For computers, it is necessary to clear all disks and partitions and reinstall the system, and this process will clear all programs you have, but only in this way, to ensure the safety of your device.
Disclaimer: At this point, we have exhausted all troubleshooting and I recommend that we try to perform a clean install to get your computer back into a working condition. Please ensure that you backup any important data, including Documents, Pictures, Videos, and more.
Feel free to text back if you need further help.
Best wishes
Chris.S-MSFT | Microsoft Community Support Specialist