How do I download the "Classic" version of Outlook to my computer?

Anonymous
2024-08-17T23:38:36+00:00

How do I download the "Classic" version of Outlook to my computer? My web hosting service who also supports my email address does not support Microsoft's New cloud-based Outlook app and therefore I need to use the Classic version. I have already downloaded my Microsoft 365 applications to a new computer and cannot figure out how to revert back to Classic Outlook. Thank you for your help.

-Darren

Outlook | Windows | Classic Outlook for Windows | For business

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Diane Poremsky MVP 17,531 Reputation points MVP Volunteer Moderator
2024-08-18T00:39:37+00:00

Is Outlook installed? Outlook.exe is here - you can use Windows key + R to open the Run command and paste the path, including the parenthesis in the run box then press Enter.

"C:\Program Files\Microsoft Office\root\Office16\OUTLOOK.EXE"

if you use 32-bit Office, it is here -

"C:\Program Files (x86)\Microsoft Office\root\Office16\OUTLOOK.EXE"

If Outlook is installed and new Outlook opens when you click the link, see Use Classic Outlook, not New Outlook (slipstick.com)

If it is not installed, you can download Outlook here: https://support.microsoft.com/office/you-can-t-open-classic-outlook-on-a-new-windows-pc-5c94902b-31a5-4274-abb0-b07f4661edf5

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  1. Anonymous
    2025-04-17T15:45:42+00:00

    I already figured it out. Thanks

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  2. Diane Poremsky MVP 17,531 Reputation points MVP Volunteer Moderator
    2025-04-17T15:24:11+00:00

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  3. Diane Poremsky MVP 17,531 Reputation points MVP Volunteer Moderator
    2025-04-17T15:23:42+00:00

    On most of my systems this works. However I had one - which was originally windows home preinstalled with office. It refused to run classic despite making the choice - the files were also not there. In the end I uninstalled office, and then installed from the latest download which then bought back the classic option.

    Best guess, especially if it used to work and a windows or office update was installed - the update removed it.

    You can download it here - You can't open classic Outlook on a new Windows PC - Microsoft Support. Some users report that reinstalling from their Microsoft account doesn't include it, but the offline installer does.

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  4. Diane Poremsky MVP 17,531 Reputation points MVP Volunteer Moderator
    2025-04-17T15:21:20+00:00

    Classic Outlook is available in the Windows Store.

    https://apps.microsoft.com/detail/xp9mhd8pgh9n47 

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