what is the right settings for outlook for spectrum email

Switch outlook (new) email account configuration to use pop tls/995 instead of imap tls/993

OR use outlook (new) > help > go to outlook (classic) button to launch prior email app option that still works for imap tls/993 connections

OR use alternative microsoft store email app options in the interim, e.g. spark

I'm having the exact same issue with the "new" Outlook. It worked, then it didn't, now it doesn't.

I'm not helpful. Microsoft will not help unless I pay for Office 365.

It has to be a glitch in Outlook and Microsoft is either not fixing it or just don't care.

Today, Feb. 27, still having the same issue. Cannot access my Spectrum/Charter email through "new" Outlook. After forcing me on to Outlook from Windows email.

Switch outlook (new) email account configuration to use pop tls/995 instead of imap tls/993

OR use outlook (new) > help > go to outlook (classic) button to launch prior email app option that still works for imap tls/993 connections

OR use alternative microsoft store email app options in the interim, e.g. spark

I have had the same problem but did not notice it because I also use an alternate email address (not Charter) that was receiving emails. March 5, 2024, was when I noticed the broken connection with the same error message that you have. Any fix? From what I've seen in other posts, the problem is with MicroSoft. I noticed that the iPhone version of Outlook connects fine, but the Windows 11 desktop version does not.