what is the right settings for outlook for spectrum email

Dear Robb Sherker,

Thanks for using Microsoft products and posting in the forums!

You seem to be looking for the correct settings for spectrum mailboxes in Outlook. Please indicate me if I misread your issue,

To set up your Spectrum email in Outlook, you need to configure the following settings:

Incoming Mail Server (IMAP)

Server: mail.twc.com

Port: 993

Encryption: SSL/TLS

Outgoing Mail Server (SMTP)

Server: mail.twc.com

Port: 587

Encryption: STARTTLS

Authentication: Required

Username and Password

Your full Spectrum email address (e.g., ******@twc.com)

Your Spectrum email password

Make sure to enable authentication for the outgoing mail server and use the same username and password as your incoming mail server.

If you encounter any issues, you can refer to the Spectrum Community or contact Spectrum support for further assistance!

Best regards,

Harris-MSFT |Microsoft Community support specialist

This is not Robb Sherker, I saw this post and it is exactly what I am having problems with. So I wanted to reply here

I followed the instructions here, which is exactly what Spectrum customer service told me to do. When I choose connect after putting in this information, I keep getting an error message to enter user name and password, it is all entered correctly, but still won't connect. Spectrum assisted me with a live person on the phone and said that it must be a problem with Outlook. I tried contacting Microsoft support but only got automated advice to go online for help.

What can be done to fix this problem. I have Windows 11 and this is a new download for Non subscription Microsoft Office Home and business 2021.

The only app that doesn't work is Outlook Classic.

Victoria Clark

I am having the exact same problem. I was with Microsoft online help for hours trying to fix this problem to no avail. Microsoft thinks it's a Spectrum two-step authorization issue. It would sure be nice if someone could solve this problem! PLEASE!

I just had this happened to me with Outlook for Windows. Did anyone find a way to fix this?

Same, same. This happens to me periodically. It works for a while then doesn't. I can't even get back to the classic Mail program because it won't even start outlook without the login. and then select classic email.

I get error message INVALIDCREDTIALS and TEMPORARILYUNAVAILABLE

Although it works on all other platforms.

Very frustrating because tomorrow it might work for some unknown reason.