what is the right settings for outlook for spectrum email

I am having the same problem with my Spectrum email. I'm beginning to wonder if it has something to do with my email ending in xxxxxx@charter.net instead of Spectrum being in Charter's place. In an attempt to be able to receive/send emails, I made the mistake of deleting my email address so that I could reinstall to see if it would help. WRONG THING TO DO! I finally got it back on my laptop but all of my email folders are gone!!! Years and Years of saved emails GONE!! I am sick to my stomach over it!

Microsoft do something about the difficulty your system is having in recognizing our "@charter.net" issue. I am a paying member of the Microsoft Office package that I pay every year. It is useless if I am unable to use my @charter.net email with it.

Yes, I get the same response.

As before, my outlook now is able to log into my spectrum account. i have done nothing except try every couple of hours for a week. I do not know why. Back in the old days Time warner accounts would be black balled for several days from some mail servers because of the amount of spam coming from ...rr.com accounts. I wonder if that is the issue. I would have to change the IP address of our router for the email to work again.

Same problem here Spectrum emails quit refreshing on 2/6. I tried to reset Outlook. It will no longer take my login credentials...deleted my email account from Outlook and when I attempt to set it back up I get the message

INVALIDCREDNTIALS TEDMPORARILYUNAVAILABLE. I can get updated emails through Spectrum webmail on computer and on phone and tablet with no issues using those same login credentials.

I also had problems sending and receiving email on Outlook using my Spectrum email address. I tried deleting the account from outlook and now cannot get it reestablished. I share your frustration!