Why can't I open attachments in the new version of Outlook?

Anonymous
2024-10-03T13:37:44+00:00

I get this error message when trying to open any type of attachment from the desktop version of the new Outlook.

"Error occurred while opening the file. Please try again".

Outlook | Windows | New Outlook for Windows | For home

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Anonymous
2024-12-05T08:18:35+00:00

Hello,

I also had the problem and digged in a bit deeper using sysinternals Process Monitor to see what exactly fails, when the system tries to download the file in the temporary outlook folder. There I figured out that my problem was a somehow missing Attachments folder!

Please press WIN-R and type %userprofile%\appdata\local\microsoft\olk and press Enter.
Then an explorer windows opens. Check if you can see an Attachments folder. If not create one and problem might be solved for you.

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  1. Anonymous
    2024-11-21T13:29:45+00:00

    No I haven't. I've tried everything on here so far, including removing the profile like just recently suggested. Did not work for me.

    I've sent countless feedback submissions and suggestions and have never had a response.

    I do have Edge as my default browser, but it hasn't changed anything.

    And yes, the new Outlook has so many flaws and bugs that I can't believe it was ever released.

    There are some things I like, but like I said, I've sent SO much feedback to them.

    I have always supported and defended Microsoft over Apple, but Apple is so smooth and bug-free.

    Microsoft is always releasing everything loaded with bugs.

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  2. Anonymous
    2024-11-19T04:00:19+00:00

    Exact same issue here. just started a week ago. and as usual, copy paste unhelpful info from Microsoft.

    -Edited to make it a bit kinder.

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  3. Anonymous
    2024-11-13T05:14:07+00:00

    Same issue....it seems to have started after a recent Outlook update.....

    Inline images also an issue in the e-mails.

    Did everything that is suggested and nothing works.

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  4. Anonymous
    2024-10-22T09:29:44+00:00

    Did not work for me, but thanks for the tip.

    Still unable to open any type of attachment.

    Try making sure your OneDrive is running. Open the OneDrive app on your computer and try again. I had the same problem as you, and realised that it was trying to upload things into OneDrive when I opened files. I opened OneDrive and tried opening the same files again, and it worked.

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