LOGIN ERROR : TOO MANY REQUESTS

Reported
Anonymous
2024-08-03T09:56:29+00:00

Query Title: "Login Error: Too Many Requests - Need Assistance"

Query Body: "Hello Microsoft Community,

I am logging in personal account and I'm encountering an issue when trying to log in, and I receive the error message: 'Too Many Requests.' This has been happening consistently, and I'm unsure how to resolve it. I've tried waiting for a while before attempting to log in again, but the problem persists.

Could anyone provide guidance on why this might be happening and how I can fix it? Any help would be greatly appreciated.

Thank you!"

Outlook | Web | Outlook.com | Email

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Answer accepted by question author
Reported
Anonymous
2024-08-03T13:23:31+00:00

Dear Harshal Parikh

Thank you for posting to Microsoft Community

Based on your description, I understand that you seem to be being blocked from your account by too frequent login requests, please point out if I am misunderstanding.

This may be due to a network issue at the time the login request is sent, I suggest you try to try logging into your Microsoft account again by switching to a different device and network environment first.

You can try to change the login device (PC/Mobile/Tablet), sometimes some software in the device may be incorrectly identified as a threatening item. After eliminating the problem of the device, you can try to switch the network environment, try to switch the mobile phone hotspot/home WIFI network environment

You can also try switching on or off three-way proxy software (VPN) or switching nodes to force you to use a server in another region to log into your account.

If you are still stuck at the screen with too many login requests, you can also try changing your account password and logging in with the new one. When resetting your password, please make sure that the email address you send it to is a known email address that you have access to, as in your case, it is not impossible to rule out the possibility of a hacker script trying your account password over and over again.

This reply may not directly address your issue, so feel free to let me know how it goes any time by repling below.

I look forward to hearing from you!

Carmid.L-MSFT | Microsoft Community Support Specialist

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44 additional answers

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  1. Anonymous
    2025-04-18T06:11:37+00:00

    Hi Carmid,

    I am encountering this same issue and have been for weeks, its both on web, app on my laptop and then also on my phone. It is now to the point I am logged out everywhere and cannot get in because of this too many requests message.

    I do not have a VPN currently.

    I have changed my password multiple times.

    Different devices and it is still happening.

    Can you please let me know how to fix this issue?

    Thanks

    Kirsty

    0 comments
  2. Anonymous
    2025-03-12T12:29:14+00:00

    Yes, this happened and actually cannot solve eventhough contact Microsoft team and remote my device by them. Luckily I still can access by other network but this incident start to make me feel insecure using Hotmail already, I might any time loose my account and all the data inside the mail.

    Hopefully Microsoft team can really find out what is going on.

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  3. Anonymous
    2025-03-12T11:51:16+00:00

    Hello,

    I have been having a similar issue. No matter what device or network, I get too many requests. I even went through the steps of changing my password, getting a verification email - and when I tried to log in with the new password it said "too many requests"!

    Please let us know why this is happening and how to solve. This started a few months ago when I somehow got signed out of the mail app on my iPhone... Now I can't even access my hotmail account on the latop.

    Thank you

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  4. Anonymous
    2024-09-09T16:34:47+00:00

    Turning off the VPN worked on my Galaxy mobile.

    0 comments