This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
hey ive been facing this problem "We don't support that country code. Use an email instead." whenever i try to add a number and i cant redeem my rewards
Sending, receiving, and organizing email in Outlook.com
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi Addie, i have the same issue too im from Philippines and my country code is ( +63 ). Please fix it make every country be supported so no one will encounter this issue!
Thank You!
says the same thing for United states of America country code
Dear Jenil Kasandariya,
I understand that you have also encountered the same issue as the moderator, and I apologize for any inconvenience caused.
Sometimes, certain browser plugins or extensions may interfere with the phone number addition feature of Microsoft Rewards.
You can try on different devices or browsers or disable all browser plugins and extensions, and then try adding the phone number again.
If you are using a virtual number or prepaid number. Try using different phone numbers or contacting service providers to confirm if your number is working properly.
Sometimes, this problem may be caused by temporary malfunctions. You can try waiting for a while and then trying again.
If it is not for the above reasons, you can fill in your question through this link Rewards Support (bing.com) and receive feedback within 24 hours.
Hope this help you, please feel free to let me know how it goes. If there is any deviation in my understanding, please forgive me and provide me with more details. I am more than happy to continue to help you.
Best Regards,
Addie - MSFT | Microsoft Community Support Specialist
Hello, my country code is +84 and I'm also facing this issue. Please help
Dear Gloria Ravina,
I understand that you have also encountered the same issue as the moderator, and I apologize for any inconvenience caused.
Based on your description, you can refer to the above two replies to check and try to see if they are helpful or effective for you.
Hope this help you, please feel free to let me know how it goes. If there is any deviation in my understanding, please forgive me and provide me with more details. I am more than happy to continue to help you.
Best Regards,
Addie - MSFT | Microsoft Community Support Specialist