I received an email stating Update your sign-in technology before September 16th, 2024 to maintain email access. Is this legit or a scam?

Unless you install a different email app, the icon will remain the same. This icon:

belongs to Outlook for iOS. You should not need to install and configure this app since Apple Mail:

Is listed as good and the most you might need to do with it is remove and re-add the MSN account. When you say "I am unable to do it on my laptop", what are you referring to, please?

It’s a MacBook Air. Icon is the same- basic blue envelope.

Is your laptop a PC or a Mac? Please post a picture of the icon you click to get to your MSN email. Thanks!

Thank you. I did that on my IPhone and IPad but the icon is still the same. I am unable to do it on my laptop which lists the account as “msn”. Am I on the right track?

Thanks Hal

That would be Apple Mail. The instructions for Appl ail are:

If you use Apple Mail:

Apple Mail supports Modern Authentication by default when you setup the account as Outlook.com. If you use Apple Mail and you are seeing password prompts or connection errors, this is most likely happening because your account got configured as basic authentication. To mitigate the issue, remove the account and add it back as Outlook.com:

1. Go to Settings> Mail> Accounts.
2. Tap the email account you want to remove from your iPhone, then tap Delete Account. For more information, please go to Add and remove email accounts on iPhone.

Add your account back to Apple Mail:

1. Go to Settings > Mail.
2. Tap Accounts, then tap Add Account.
3. In the Add Account dialog, choose Outlook.com.
   

If removing and re-adding the account does not address the issue, do the following: 

1. Remove the account again.
2. Go to Settings> Safari, then tap Clear History and Website Data.
3. Reboot your iPhone.
4. Add the account back and proceed through the Outlook.com account sign in flow.