I received an email stating Update your sign-in technology before September 16th, 2024 to maintain email access. Is this legit or a scam?

Anonymous
2024-06-28T15:03:00+00:00

I received an email stating Update your sign-in technology before September 16th, 2024 to maintain email access. Is this legit or a scam?

Outlook | Web | Outlook.com | Account management, security, and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

110 answers

Sort by: Most helpful
  1. Anonymous
    2024-07-27T18:28:04+00:00

    I'm Lost, regarding Sept 16, deadline.do i have to do anthing?

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  2. Anonymous
    2024-07-20T21:09:48+00:00

    I received an email to update my sign in before September 16, is this real or scam?

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  3. Hal Hostetler MVP-Outlook 12,011 Reputation points MVP Volunteer Moderator
    2024-07-18T20:01:17+00:00

    If you normally clicked this icon:

    That is Apple Mail. The instructions for Apple Mail are:

    If you use Apple Mail:

    Apple Mail supports Modern Authentication by default when you setup the account as Outlook.com. If you use Apple Mail and you are seeing password prompts or connection errors, this is most likely happening because your account got configured as basic authentication. To mitigate the issue, remove the account and add it back as Outlook.com:

    1. Go to SettingsMailAccounts.
    2. Tap the email account you want to remove from your iPhone, then tap Delete Account. For more information, please go to Add and remove email accounts on iPhone.

    Add your account back to Apple Mail:

    1. Go to Settings > Mail.
    2. Tap Accounts, then tap Add Account.
    3. In the Add Account dialog, choose Outlook.com.
      Apple mail add Outlook.com to iPhone

    If removing and re-adding the account does not address the issue, do the following: 

    1. Remove the account again.
    2. Go to SettingsSafari, then tap Clear History and Website Data.
    3. Reboot your iPhone.
    4. Add the account back and proceed through the Outlook.com account sign in flow.

    Since you've replaced it with Outlook for iOS, there is nothing more to do., provided Outlook is working properly, which it sounds like it is.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  4. Anonymous
    2024-07-18T00:13:22+00:00

    Hal I’m not sure if this is what your asking for but I just downloaded the Outlook app from the App Store and went through the settings requirements in the new Outlook app

    Then deleted the previous MAIL app

    It made sense eventually as the Apple MAIL app was on our devices as a default mailing app

    It worked well all that time for us but in fairness Microsoft picked up that the Outlook/Hotmail users weren’t going through their own platform

    I hope I’m right but it’s working for me currently and maybe this will help others

    It’s pretty confronting when the average email user isn’t tech savvy

    I’m definitely not!

    Anyway all the best

    Kindest regards

    Chris

    Is there an email program, or do you use Safari or another web browser to get your msn.com email? If you use an email program, could you please post a screen shot of the Icon you click to start it? Thanks.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  5. Anonymous
    2024-07-04T18:58:07+00:00

    Whatever is on an iPhone? How do I figure it out? I also downloaded the outlook app from the Apple Store. Will I still be able to get my emails?

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments