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Hi!
For a few weeks, I've been getting "enter password for hotmail" notification on my Mac. When I enter it, it says "Unable to verify account name or password". I've tried with POP, IMAP, Exchange... still have the same problem. I have another account on Mac Mail (not Outlook account) and works perfectly so I presume it's not coming from Mac but rather from Outlook.
Can someone help me please?
Thank you
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Sending, receiving, and organizing email in Outlook.com
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I tried this to and it didn't work. That is when I contacted customer support. Ultimately, they decided an upgrade to the operating system was necessary. If someone responds with something to put in that field that works....let me know.
Yes...supposedly, the problem would go away. They said it was something about a double security issue that 10.13.6 couldn't handle and the OS needs to be upgraded. I have a new MAC but haven't had time to install it so I can't say for sure if the issue will resolve but given some of the other responses on here where no one has mentioned their operating system and yet, things they tried have worked, I'm counting on the new MAC to work for me....just wish I didn't have to wait until it gets installed. Outlook is okay and emails that are in your inbox in Mail will show in Outlook....just learning a new system is a pain you know where.
Be carefull. If your account is pop, data will be stored locally, if deleted will lead to data loss.
If I do the Exchange option, do I have to completely delete the account from Mac Mail?
"I tried adding an exchange account (to add hotmail), but it won't work."
In what way won't it work? Did you follow the processes described already? Did you first remove the existing account and then recreate it using the Exchange option?
For me it's working fine with the Exchange option used and has now been doing so for several weeks. Previously, with the older settings, it nagged me for authentication frequently and often refused to connect to the server or let me fix it.
Did you try using the Exchange option?
If that didn't fix it maybe there's a different issue to that which I had - or maybe you didn't set it up correctly?
Try again, carefully. Use a different email application. Use a different machine. Use a different provider for your email. Various options!