Outlook | MacOS | New Outlook for Mac | For business
Using the New Outlook for Mac features in business environments
Having the same issue... I updated outlook with no avail... Does anyone has a solution for this?
Outlook replies have lines and bold text
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
Hello Community, in the outlook app on my Mac when I hit reply I often (but not always) have lines at the top of my email with the text in bold. Almost as though it is stuck on the previous email content. How do I fix this please?
***Moved from Microsoft 365 and Office / Other / For home / Other***
Outlook | MacOS | New Outlook for Mac | For business
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41 answers
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Anonymous
2025-01-16T18:53:39+00:00 -
Anonymous
2025-01-17T05:29:44+00:00 Yep, me too. I'm still waiting on a reply from Microsoft months ago for random font changes. Abysmal customer service.
I'm guessing still no solution, just tried updating also but if anything made it worse.
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Anonymous
2025-01-20T10:12:35+00:00 Ok - I had the same problem... the easiest solution without need to wait for microsoft is the following. Go to settings, click on composing and change the settings to customised attribution format... this gets rid of the lines and simply puts a single line into the email - its not perfect but its better then the other problem...
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Anonymous
2025-01-29T05:13:17+00:00 I have the exact same issue. I'm resorting to the work around within Settings/Composing, however, this loses the Subject line. Microsoft, please fix this issue ASAP!
PS: I do not have the issue with work email that uses Microsoft Exchange Server. The issue is only with my personal (IMAP) email. Unfortunately, the workaround for personal email also impacts work email.
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Anonymous
2025-02-01T16:28:50+00:00 The problem is really annoying. For me the legacy version solved the problem. But be aware that you have to reconfigure your accounts for this. Probably the legacy version also lacks other functionality that I am not using.