Using the New Outlook for Mac features in business environments
I also have the same issue.
It is not possible to use REPLY to send a nicely formatted email. (my workaround to copy the email and then compose a new email and paste in the original email).
Please provide fix for this quickly.
This is also an issue for me. It appears that there is a bug with the Microsoft Office formatting where it inconsistently clears (or doesn't clear) formatting for a reply. What I've found is that there are additional formatting settings when replying to an email (in the ... menu). One of those settings is "clear formatting."
My workaround for a reply:
(1) Hit enter to create a new line (would have 2 ruled lines, text would be bold)
(2) Click clear formatting
Now that looks like a normal email.
I wish this wasn't such a glitchy program. Looking for an alternative to Postbox and this is the best I've found so far.