Outlook Web no notification sound when receiving emails

Anonymous
2024-08-16T06:22:23+00:00

UPDATED AS OF OCTOBER 16TH, 2024

I AM NOT GETTING THE SOUND NOTIFICATIONS AGAIN :( This is after my pc was updated (microsoft windows). It also is affecting my fingerprint sensor. It does not work anymore. I have to login by typing my PIN :(

UPDATED as of August 23rd, 2024

HELLO EVERYONE! My email notification sound is BACK. I did not do anything. It just happened today when I logged in. I am using web outlook and chrome browser. I honestly did not make any changes with my settings. So, I guess, Microsoft has already fixed this. Please check yours

Hello!

I started experiencing this just today. I have been using outlook web for almost two years now and it just happened today. I have turned on all notif as well as in my Google chrome browser, and my pc. All notif has been turned on.

I have also refreshed the settings by turning it off and on, restarted my pc twice today, nothing works.

I have signed in to another outlook account which I also owned for work, and it is doing just fine. Notif sound is working. But in my main email, the email I am using in posting this, is not working at all. Please help. I need the notif sound so I could action all email requests at work on time.

HELLO EVERYONE! My email notification sound is BACK. I did not do anything. It just happened today when I logged in. I am using web outlook and chrome browser. I honestly did not make any changes with my settings. So, I guess, Microsoft have already fixed this. Please check yours

Outlook | Web | Outlook.com | Settings

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-08-21T15:30:36+00:00

    I am having the same issue and it says my sounds are all turned on, but they don't make any. This is very stressful and is impeding my ability to work efficiently.

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  2. Anonymous
    2024-08-21T17:06:47+00:00

    I have also been experiencing this since last Friday. All the IT people at my job are stumped. It looks like it's a Microsoft issue.

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  3. Anonymous
    2024-08-21T17:35:30+00:00

    Same here and outlook 365, where you can get a notification, is terrible compared to the web based version.

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  4. Anonymous
    2024-08-21T17:55:06+00:00

    Being a MS provider I've noticed the machines I've remoted into all had an update to Outlook (new) around the same time as this issue. Fix it MS! It's not great when the IT Admin looks silly clicking on and off sound and notification options to end up with no resolution. The client never believes us when we say, "It must be a problem on their end"

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  5. Anonymous
    2024-08-21T17:57:45+00:00

    Yep - Microsoft killed off the much used and needed sound notifications in Outlook and ONLY Microsoft can bring them back.

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