Outlook Web no notification sound when receiving emails

Anonymous
2024-08-16T06:22:23+00:00

UPDATED AS OF OCTOBER 16TH, 2024

I AM NOT GETTING THE SOUND NOTIFICATIONS AGAIN :( This is after my pc was updated (microsoft windows). It also is affecting my fingerprint sensor. It does not work anymore. I have to login by typing my PIN :(

UPDATED as of August 23rd, 2024

HELLO EVERYONE! My email notification sound is BACK. I did not do anything. It just happened today when I logged in. I am using web outlook and chrome browser. I honestly did not make any changes with my settings. So, I guess, Microsoft has already fixed this. Please check yours

Hello!

I started experiencing this just today. I have been using outlook web for almost two years now and it just happened today. I have turned on all notif as well as in my Google chrome browser, and my pc. All notif has been turned on.

I have also refreshed the settings by turning it off and on, restarted my pc twice today, nothing works.

I have signed in to another outlook account which I also owned for work, and it is doing just fine. Notif sound is working. But in my main email, the email I am using in posting this, is not working at all. Please help. I need the notif sound so I could action all email requests at work on time.

HELLO EVERYONE! My email notification sound is BACK. I did not do anything. It just happened today when I logged in. I am using web outlook and chrome browser. I honestly did not make any changes with my settings. So, I guess, Microsoft have already fixed this. Please check yours

Outlook | Web | Outlook.com | Settings

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

107 answers

Sort by: Newest
  1. Anonymous
    2024-08-19T20:32:03+00:00

    Now comes the odd punchline. I can make sounds with calendar reminders pop. It's just new email that it doesn't like. Go figure!

    Was this answer helpful?

    0 comments No comments
  2. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.


    Comments have been turned off. Learn more

  3. Anonymous
    2024-08-19T20:26:55+00:00

    Take all of those names, throw them into a bag and make a name for this bug on Outlook. We will call it that. Same issue here.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2024-08-19T20:15:07+00:00

    I have spent over FOUR hours over the last three days in online chats with SIX techs from Outlook and lastly with one from Windows support. I have amassed a list of Indian first names long enough to start a New Delhi phone book. Final conclusion from the Windows techs? Recent updates to the Outlook web app eliminated the sound notification for ALL customers. So to quote that young gal from the Caddyshack movie - "Tanks fer nuttin'" Microsoft. Way to screw over your customers.

    Was this answer helpful?

    7 people found this answer helpful.
    0 comments No comments
  5. Anonymous
    2024-08-19T20:00:13+00:00

    I have the exact same issue. I have been working on this for hours. It doesn't matter what browser I use and the settings are all proper.

    Was this answer helpful?

    0 comments No comments