Outlook Web no notification sound when receiving emails

Anonymous
2024-08-16T06:22:23+00:00

UPDATED AS OF OCTOBER 16TH, 2024

I AM NOT GETTING THE SOUND NOTIFICATIONS AGAIN :( This is after my pc was updated (microsoft windows). It also is affecting my fingerprint sensor. It does not work anymore. I have to login by typing my PIN :(

UPDATED as of August 23rd, 2024

HELLO EVERYONE! My email notification sound is BACK. I did not do anything. It just happened today when I logged in. I am using web outlook and chrome browser. I honestly did not make any changes with my settings. So, I guess, Microsoft has already fixed this. Please check yours

Hello!

I started experiencing this just today. I have been using outlook web for almost two years now and it just happened today. I have turned on all notif as well as in my Google chrome browser, and my pc. All notif has been turned on.

I have also refreshed the settings by turning it off and on, restarted my pc twice today, nothing works.

I have signed in to another outlook account which I also owned for work, and it is doing just fine. Notif sound is working. But in my main email, the email I am using in posting this, is not working at all. Please help. I need the notif sound so I could action all email requests at work on time.

HELLO EVERYONE! My email notification sound is BACK. I did not do anything. It just happened today when I logged in. I am using web outlook and chrome browser. I honestly did not make any changes with my settings. So, I guess, Microsoft have already fixed this. Please check yours

Outlook | Web | Outlook.com | Settings

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2024-08-20T19:46:46+00:00

    I get the feeling that "Microsoft" either doesn't monitor this web board or they are choosing to ignore the issue hoping customers will stop complaining about the change they recently decided to make. Obviously MANY of us users rely on that sound notification in our daily computer interactions. I do not believe they are unaware that this is causing major problems for us, I DO believe they don't care.

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  2. Anonymous
    2024-08-20T19:20:06+00:00

    This does not help my issue specifically; I've been without sound in my Outlook for a month. From all of these replies to this thread, it seems like I'm not the only one.

    PLEASE get back ASAP with real solutions.

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  3. Anonymous
    2024-08-20T19:19:48+00:00

    I already did that but still no notif sounds.

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  4. Anonymous
    2024-08-20T19:11:21+00:00

    Same here. I started having issues on 8/16/24 and still do not get new email notifications today. This is a huge problem and needs to be fixed asap!

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  5. Anonymous
    2024-08-20T18:42:43+00:00

    Im having the same issues - tried all the fixes - was working fine until last week. No changes to my system. I have sound on everything else .

    Without notifications I am missing emails . This needs to be looked into and fixed. Please advise.

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