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UPDATED AS OF OCTOBER 16TH, 2024
I AM NOT GETTING THE SOUND NOTIFICATIONS AGAIN :( This is after my pc was updated (microsoft windows). It also is affecting my fingerprint sensor. It does not work anymore. I have to login by typing my PIN :(
UPDATED as of August 23rd, 2024
HELLO EVERYONE! My email notification sound is BACK. I did not do anything. It just happened today when I logged in. I am using web outlook and chrome browser. I honestly did not make any changes with my settings. So, I guess, Microsoft has already fixed this. Please check yours
Hello!
I started experiencing this just today. I have been using outlook web for almost two years now and it just happened today. I have turned on all notif as well as in my Google chrome browser, and my pc. All notif has been turned on.
I have also refreshed the settings by turning it off and on, restarted my pc twice today, nothing works.
I have signed in to another outlook account which I also owned for work, and it is doing just fine. Notif sound is working. But in my main email, the email I am using in posting this, is not working at all. Please help. I need the notif sound so I could action all email requests at work on time.
HELLO EVERYONE! My email notification sound is BACK. I did not do anything. It just happened today when I logged in. I am using web outlook and chrome browser. I honestly did not make any changes with my settings. So, I guess, Microsoft have already fixed this. Please check yours
Configuring preferences and options in Outlook.com
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I have multiple users running into this issue as well.
It appears to be intermittent; one user began having issues last Friday and is no longer having issues.
Some users are still having issues while others have not had any issues at all.
All other sounds/notifications work; is there a workaround to get the sound notification on incoming emails going? I am restricted by employer on using OWA or PWA.
Hello, i too am having the same issue as everyone else on this thread.
just stopped working a few hours ago.
Checked all the settings, still not working.
Has anyone found a fix yet ?
I'm having the same issue here! I primarily use Outlook through a web browser (Chrome and Edge). Since the afternoon of Friday August 16, I have not been receiving sound notifications when receiving emails. I've tried the Outlook application and the sound notification works fine there, but I prefer using Outlook through a web browser.
My temporary quick fix is to open both Outlook through a browser and the Outlook application at the same time. The Outlook application will give me a sound notification which will alert me to check my Outlook on my web browser.
Hoping Microsoft can fix this issue very very soon as many of us rely on sound notifications for our important work!
Go ahead and add my name to the angry mob of people who are experiencing this issue. I hope Microsoft will resolve it soon!