Outlook Web no notification sound when receiving emails

Anonymous
2024-08-16T06:22:23+00:00

UPDATED AS OF OCTOBER 16TH, 2024

I AM NOT GETTING THE SOUND NOTIFICATIONS AGAIN :( This is after my pc was updated (microsoft windows). It also is affecting my fingerprint sensor. It does not work anymore. I have to login by typing my PIN :(

UPDATED as of August 23rd, 2024

HELLO EVERYONE! My email notification sound is BACK. I did not do anything. It just happened today when I logged in. I am using web outlook and chrome browser. I honestly did not make any changes with my settings. So, I guess, Microsoft has already fixed this. Please check yours

Hello!

I started experiencing this just today. I have been using outlook web for almost two years now and it just happened today. I have turned on all notif as well as in my Google chrome browser, and my pc. All notif has been turned on.

I have also refreshed the settings by turning it off and on, restarted my pc twice today, nothing works.

I have signed in to another outlook account which I also owned for work, and it is doing just fine. Notif sound is working. But in my main email, the email I am using in posting this, is not working at all. Please help. I need the notif sound so I could action all email requests at work on time.

HELLO EVERYONE! My email notification sound is BACK. I did not do anything. It just happened today when I logged in. I am using web outlook and chrome browser. I honestly did not make any changes with my settings. So, I guess, Microsoft have already fixed this. Please check yours

Outlook | Web | Outlook.com | Settings

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

107 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2024-08-26T19:41:48+00:00

    I was having the same issue. I turned the "Notifications in Outlook" setting off, then back on. Now it works.

    Yes, that did it, but it must be combined with @Shannon Brozovich suggestion to sign out and sign back in.

    So, turn off "Notifications in Outlook", sign out of Outlook, sign back in, re-enable "Notifications in Outlook" and sounds are back.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments
  2. Anonymous
    2024-08-23T13:07:04+00:00

    Worked! 😮 Thanks, this was very frustrating all week, my co-workers and I are grateful for this solution.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments
  3. Anonymous
    2024-08-22T23:35:54+00:00

    Hi Everyone,

    I believe I’ve found a possible solution for the notification sound issue. I was able to get notification sounds by enabling the "sync across Microsoft 365" setting. While it might seem unrelated, it worked for me.

    Here are the steps:

    1. Go to settings (gear icon)
    2. Select General
    3. Language and Time
    4. Turn on “sync across Microsoft 365” and reload

    Please test this solution and let me know if it works for you as well.

    Best,

    Yeah, this seems to work, at least for me

    Thanks @Jake Hagemann

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments
  4. Anonymous
    2024-08-19T17:22:36+00:00

    I'm having the same issue as the OP as of August 16th, 2024.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  5. Anonymous
    2024-08-19T15:30:14+00:00

    Yes, same here. It would be nice to at least see a response from Microsoft regarding the status of getting this fixed!

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments