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"imap-
mail.outlook.com" doesn't support
Password
authentication. Please check your account I can’t get my emails on my iPhone that’s the message
Using Outlook for iOS in business environments for email and scheduling
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I had this problem too but solved it by instead of clicking 'add account' i clicked outlook then put in my hotmail address and password and it worked, i can now access them again on my mail app. I also use my outlook app for my work emails so didn't want to go down that route.
Let me know if it worked!
I have the same issue. Up until yesterday I have been accessing my hotmail email via my iphone SE and now get the same error message. How can this be resolved by still using the iphone email. I already have Outlook and use this for work on my phone - I don't want to have to flip between personal and work emails so use the Apple mail app for my personal email which i can no longer see. I have tried turning off and on again, tried deleting the hotmail account from the Apple app but now cannot re-add it without getting the error message "The IMAP server "imapmail.outlook.com" doesn't support Password Authentication. Please check your account settings and try again." I have already missed some important messages and it is vital I get my hotmail account added to the iphone mail app. Please adivse.
I had the same issue :
Iphone 11( IOS18)
Email app stopped working.
Tried switching phone off and back on , deleted the email account and tried adding it on but kept getting the error message “ IMAP server ……. Password does not support authentication.” I was selecting “other” option when adding it on .
When i selected “outlook.com” option instead of “other” , it worked. Problem resolved.
Yes that worked - thank you so much, appreciate the help.
Hi Louise,
Did you get a response to this? I have the same problem on my iPhone 13, which started yesterday. I have a new Outlook mail account which is still working but my old Hotmail account is no longer working on my Iphone. Because of the repeated failed attempts on my iPhone my desktop version rejected me and I reset the password as recommended by Microsoft, its now working on my computer but I'm getting the Imap server message.