Using classic Outlook for Windows in business environments
This did work for me, at least the first time.
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My Outlook's reminder winow has suddenly become much smaller
So instead of being able to see a list of reminders that have not yet been dismissed all that can be seen is one reminder at a time.
I have to manually scroll to view each reminder.
I can find no way to get the window to revert to its normal size.
Does anyone have any suggestions, please?
I have tried running "outlook.exe /cleanreminders" but this does not work
I am running Windows 11 64bit and Outlook 2021 Version 2406 Build 16.0.17726.20078
I have tried to upload two images but the upload fails each time
Thanks
Using classic Outlook for Windows in business environments
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This did work for me, at least the first time.
It's a bug. It's not an intended design change - I have the preview version on my computers and don't have it. I'll check with my contacts in support to confirm and see what they recommend. Because of the US holiday, I'm not expecting a response until Monday. :(
Hi
Thank you very much for your help, and spending time in trying to resolve the issue
regards
Steve
Hi
OK, the other repair option I had in mind won't work then.
Let's do this:
We need to remove the Outlook cache files as something is corrupt.
The following process will remove all your accounts from the Classic Outlook desktop application.
Ensure you exported your mailbox to a PST file before proceeding with the steps below.
Make sure Outlook is not running.
Press the Windows key and R to open the Run dialog box, enter wsreset.exe, then select OK. A blank Command Prompt window will open, and after about ten seconds the window will close. You can close the Microsoft Store window.
Then clear the Outlook cache files from your computer:
Press the Windows + R keys at the same time to open the Run box. Type the following path into the box and press Enter. %localappdata%\Microsoft\Outlook
It’ll open a folder containing your Outlook profile and cache files. You want to find the folder that says RoamCache and double-click on it to open it.
All the files you see on your screen are the Outlook cache files. Delete them all and empty your Recycle Bin.
Try to open Outlook again and log in with your username and password.
Please let me know if that helped.
Regards
Casper