Accessing Outlook .pst files in New Outlook

Anonymous
2024-06-04T14:06:01+00:00

I have twenty years of history in various .pst files.  When I first started using Outlook, my single .pst file and all my folders got too large and I was instructed to move some of my folders into new .pst files.  These .pst files contain lots of important emails and historic records attached to emails.  So I filed all the emails into various folders within various .pst files. 

If Outlook will no longer support .pst files, how will I be able to access the .pst files?  I understand that Microsoft will no longer support “Old Outlook”.  So what can I now do to be able to access these various .pst files?  Should i go back to what I was doing originally and move everything from .pst files into folders within my "root" Outlook email? That would put about 4.5G of emails into my New Outlook. How will that work?

Outlook | Windows | New Outlook for Windows | For home

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  1. Anonymous
    2025-02-03T08:27:58+00:00

    I don't know if this helps or hinders - but they've "partly" added it and broken the thing.

    Last week I turned on my PC to see that all my archive files had appeared.

    I've got lots of archives going back some years. I keep them on my OneDrive.

    Notice the date/timestamp for date modified. In OLD Outlook evey time you open Outlook with a PST in the list the thing gets accessed. For that reason I used to keep them in my D: drive locally so they weren't constantly backing up in OneDrive.

    When I switched to NEW Outlook all I saw was my three email accounts. I found (here) that PSTs didn't work any more so I bunged them on OneDrive and if I needed to search I switched to Old Outlook knowing that they would all have to backup again (I did a search yesterday for an email hence the identical date/time on all o fthe files from 2016 onwards.

    When I opened up NEW Outlook last week I saw this.

    All my archives had appeared in the sidebar!

    I click on one and it shows this

    Which is odd, because I have a 365 subscription!

    The agent on chat was nonplussed. Took over my screen and switched back to Old Outlook and told me I could get them there. I pointed out that if they had appeared in New Outlook I might reasonably expect to access them there too (hopefully without the timestamp issue too). They suggested I open a Feedback (which I did).

    I didn't add them to New Outlook. I don't know how to add/remove from New Outlook for my PST files. I don't know what is going on but something is happening... I hope it means someone is working on a solution to our collective problem.

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  2. Anonymous
    2025-02-03T02:50:19+00:00

    My understanding is that it is not possible import pst files into new Outlook or keep saved folders

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  3. Anonymous
    2025-02-03T01:10:21+00:00

    Hey Eben-Ezer, so, practically, show me how to import .pst files, that in my outlook (new) I haven't got this option, that should be listed between Offline (yellow highlighted) and start-up (red highlighted), thanks

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  4. Anonymous
    2024-12-06T23:09:33+00:00

    Read the earlier posts. You can go to the Microsoft website and download “classic outlook“.

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  5. Hal Hostetler MVP-Outlook 12,011 Reputation points MVP Volunteer Moderator
    2024-12-06T20:09:41+00:00

    What version of Classic Outlook do you have? I'm running the latest M365 version, and it runs just fine on Windows 11.

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