How do I fix Outlook is suddenly not sending or receiving emails?

Anonymous
2024-11-12T23:46:14+00:00

My Outlook account is not downloading or sending messages. I am able to login and I have used the sync button. Anyone else had this happen and know how to resolve it? I've used the Microsoft help and it was not helpful at all!

Outlook | MacOS | New Outlook for Mac | For business

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  2. Anonymous
    2025-02-04T16:56:48+00:00

    (Partial copy of response to Patricia Daniel in this thread)

    I did check with Best Buy's Geeksquad (where I bought my laptop) and they mentioned that anyone with a IMAP type email account used by Roadrunner on Spectrum (uses .rr in the email address) is no longer compatible with Outlook. The change was recent and the Geeksquad tech noted that they have had a number of recent cases of Outlook users with Roadrunner email accounts reporting receiving and sending email problems. The solution was to switch to using Spectrum Webmail (which isn't as good) but I can get emails on my laptop again.

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  3. Anonymous
    2025-02-04T17:07:56+00:00

    thank you for the info

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  4. Anonymous
    2025-02-06T16:24:47+00:00

    No, the problem is not on a Mac. It was working fine yesterday. Another family member is getting emails, just not me.

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  5. Anonymous
    2025-02-07T21:11:38+00:00

    Just yesterday morning my Outlook on my Mac Mini desktop and Macbook Air laptop have stopped sending and receiving emails from my gmail work account. What is the issue here and how can I fix it?? The "fix" provided is not working. Help?

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