How do I fix Outlook is suddenly not sending or receiving emails?

Anonymous
2024-11-12T23:46:14+00:00

My Outlook account is not downloading or sending messages. I am able to login and I have used the sync button. Anyone else had this happen and know how to resolve it? I've used the Microsoft help and it was not helpful at all!

Outlook | MacOS | New Outlook for Mac | For business

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  1. Anonymous
    2025-02-23T19:05:16+00:00

    yes, same situation Spectrum wants you to use the webmail. not outlook., my setting in outlook is with the IMAP and reverts to mail.TWC.com this sucks my computer also say I don't have outlook, and wants me to install 365., that I am using a free email account. great response.

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  2. Anonymous
    2025-02-21T22:57:18+00:00

    I found the same thing. Suddenly it all worked again although I missed a day’s emails. I had also downloaded the Outlook app again and I discovered that I could use copilot to draft emails on that. Perhaps it was all due to Outllook had an upgrade just before

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  3. Anonymous
    2025-02-21T14:30:09+00:00

    I couldn't get my New Outlook account to work with my spectrum mail account. I tried deleting my email address in order to re-add it, but then I couldn't even add it so I couldn't even get back into New Outlook. I read that we need to try to get back to Old Outlook, so I found the download for Old Outlook on Microsoft support here: You can't open classic Outlook on a new Windows PC - Microsoft Support . I downloaded it and was shocked to see that everything worked perfectly, my emails and files are all there. Even though I had deleted my email account from New Outlook and couldn't get back in, I didn't have to re-add my account...it was all just there!

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  4. Anonymous
    2025-02-21T11:43:02+00:00

    Good to hear it started to work again.

    I am using New Outlook, and mine did the same a few days ago. Then, suddenly, it stopped working after about two days, so I am again reverting to the Gmail browser UI.

    With it working and then failing intermittently, I am at a loss as to what to do.

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  5. Anonymous
    2025-02-21T10:33:43+00:00

    After spending many hours trying to sort out the problem, it started working again....

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    2 people found this answer helpful.
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