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My Outlook account is not downloading or sending messages. I am able to login and I have used the sync button. Anyone else had this happen and know how to resolve it? I've used the Microsoft help and it was not helpful at all!
Using the New Outlook for Mac features in business environments
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I do not receive emails on my computer whereas I get it on my mobile phone.
Please refer to Ref 7066645390 of 07/2/2025 which problems exist now again.
Please help because I am not good at computer stuffs and I am an elderly person.
Thank you
Unable to receive emails.
How does someone contact Microsoft to get help?
Can't get phone # can't get help. But they sure can take your money
When you change hosting the server name is going to be under a new name. I have to remove the email from the Outlook on Mac than add an email again it has to be directly with IMAP (omit ICloud). Please note IMAP is for those who can access the same email on many devices. Note the last part from below I have to change the password to new one first than insert, all old emails was recovered itself.
Tools>Minus>Sign Out On This Device>Plus>Add an Account>insert your email address>Continue>Sync directly with IMAP>Password