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My Outlook account is not downloading or sending messages. I am able to login and I have used the sync button. Anyone else had this happen and know how to resolve it? I've used the Microsoft help and it was not helpful at all!
Using the New Outlook for Mac features in business environments
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Does anybody have a phone number to talk to a REAL person in support for Outlook. Havent been able to find any number.... #$%@!.. I used to be able to talk to a real person person support a few years ago. But Ohhhh Noooo not anymore.
Still not working
classic doesn't have a toggle - some programs don't work with the new., ultimately if you wish to pay for 365. for the new look. I have classic for home use since its a twc conversion to spectrum., my work is run on 365 which is in the new look, you might to select each separately user, each might run on different programs.
Dear Mouvaune,
Good day, welcome to Microsoft Community.
I understand that you seem to have encountered a problem where Outlook cannot send or receive emails.
I saw that you posted in the Outlook for Mac section, so is your problem happening in Outlook for Mac?
If so, I suggest you use the following method:
1, I suggest you first go to webmail outlook.live.com through a browser, to check if the emails are there. The purpose of doing this is to eliminate as many interruptions as possible, so that you can easily troubleshoot whether the problem is with the account or with the outlook app itself.
2, If you can send and receive emails normally on webmail, the problem is in the Outlook app itself. Please try to update it. You can check if there is any update by opening the AppStore.
- Re-add your account to the Outlook App. This step will eliminate many synchronization and authentication issues.
Hope these steps can help, if your problem still exists, please share more details, and I will continue to support you!
Best regards,
Harris-MSFT |Microsoft Community support specialist
I can not send emails . I can receive them
Help
At present I cannot receive nor send emails, my issue is my mobile contact number does not align with my outlook number, my contact number is 0405527985 and my email is 0405527987,the last digit is incorrect ?