How do I fix Outlook is suddenly not sending or receiving emails?

I am continuing to get intermittent outages, meaning New Outlook works for a couple of days sending and receiving email messages and then stops working. Stops working means I can still use the application to read existing messages or create a new one but that is it - nothing arrives and I can send. I can access all of my other Office applications without any problems.

I have yet to find any resource at Microsoft that seems to help. Thank goodness the Gmail Web UI still works, as it as for years. Mostly likely I will revert back to it and uninstall New Outlook, even though it is a much better mail environment.

How do you switch to Spectrum Webmail? And will that affect Microsoft Office, because it seems they are connected some way, even though I am able to access Office. And this happened about the same time as everyone else. I still can get my emails on my ipad, thank goodness.

It looks like you found the problem source. I, too have Microsoft 365, so I might have the save problem. will try to fix later this week. the Spectrum Webmail is OK but not the best.

I now am receiving and sending emails. Seems there was a problem with my Hotmail/Outlook mailbox, which has finally been fixed!

Hi, I have the same problem. I noticed it February 5. Outlook on my PC stopped syncing (receiving emails) and won't send them either (they get stuck in "Drafts"). My email provider is also Spectrum. But my email account is an old one associated with Charter (i.e. the account is in the form ******@charter.net.) Maybe the change that was attributed to Spectrum for the roadrunner accounts affected the charter accounts also? My phone has no problem receiving and sending emails to/from my Spectrum Charter account. Apparently, my phone's email app is smarter than Microsoft!