How do I fix Outlook is suddenly not sending or receiving emails?

Anonymous
2024-11-12T23:46:14+00:00

My Outlook account is not downloading or sending messages. I am able to login and I have used the sync button. Anyone else had this happen and know how to resolve it? I've used the Microsoft help and it was not helpful at all!

Outlook | MacOS | New Outlook for Mac | For business

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  1. Anonymous
    2025-02-17T00:32:29+00:00

    outlook.live.com does not send or receive emails. What do you do for that?

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  2. Anonymous
    2025-02-16T04:06:10+00:00

    I have had the same problem. I can send and receive my charter.com emails on my iphone and kindle but not on my desktop. My son and I worked for hours trying to resolve the issue. I had no problem with my old Outlook, but this new Outlook is a hot mess.

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  3. Anonymous
    2025-02-15T17:39:17+00:00

    I, too, have Spectrum road runner---the last emails I could get using IMAP Outlook connection was on Feb. 4, 2025. I can still receive my emails on my phone. I can still connect with my gmail account in Outlook.

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  4. Anonymous
    2025-02-14T18:05:09+00:00

    I also use Outlook on a PC with a Spectrum email and could neither send nor receive emails in Outlook even though webmail on PC and gmail on phone worked. I reverted to 'Outlook Classic' (option on the view tab} and all emails came in and were sent. Many thanks to the community!

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  5. Anonymous
    2025-02-13T02:40:57+00:00

    Cannot send or receive on New Outlook.

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