How do I fix Outlook is suddenly not sending or receiving emails?

Anonymous
2024-11-12T23:46:14+00:00

My Outlook account is not downloading or sending messages. I am able to login and I have used the sync button. Anyone else had this happen and know how to resolve it? I've used the Microsoft help and it was not helpful at all!

Outlook | MacOS | New Outlook for Mac | For business

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  1. Anonymous
    2025-03-08T19:03:19+00:00

    you need to reinstall your outlook, me new computer did the same thing, I purchased office 2024, and it work . older version doesn't. make sure you use old style outlook not new style.

    I HAD 2014. Not pass 10 years go figure., you don't need 365 subscription unless you want it., just go by office home and business version $249. it contains word,excel,powerpoint,onenote,outlook

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  2. Anonymous
    2025-03-08T18:56:28+00:00

    I use an external hard drive its cheaper.

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  3. Anonymous
    2025-03-07T20:05:16+00:00

    I can recieve emails but cant send any

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  5. Anonymous
    2025-03-06T00:06:44+00:00

    I lucked out by uninstalling outlook and Boom - it reset... I did move all possible .ost mail files (older stuff that was in my) inbox to a pst that I had open. I thought I may have to reinstall but no. It was still there and when I opened it was downloading emails - I use MS Office 365.

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