received a confirmation for a single use code i did not request what do i do now? dated 10.12.24 5:53pm

Reported
Anonymous
2024-10-14T19:52:40+00:00

We received your request for a single-use code to use with your Microsoft account.

Your single-use code is: 908607

If you didn't request this code, you can safely ignore this email. Someone else might have typed your email address by mistake.

Thanks,
The Microsoft account team

Outlook | Windows | Classic Outlook for Windows | For business

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Answer accepted by question author
Anonymous
2024-10-15T07:56:20+00:00

Hello Lisa Murphy3，

Welcome to the Microsoft Community.

I understand that you received an unsolicited CAPTCHA. The following diagram illustrates the possibility of an unsolicited code.

If you just received an unsolicited code out of the blue, the odds are that someone incorrectly entered an address (whose address may be similar to yours) when requesting the code.

Please ignore the email for now and observe if you continue to receive such emails please let me know again.

Best Regards,

Jimmy Wang |Microsoft Community Support Specialist

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166 additional answers

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  1. Anonymous
    2025-02-05T15:41:34+00:00

    I was Sunday and Monday I thought I was contacting the California DMV to renew my drivers license. It was not until I completed the form that I realize I was not dealing with the DMV. I provided my Social Security number, driver license number and other information. I tried to contact Experian for help, but only ended up with a credit rating. Today I received an email from Microsoft telling me a single-use code that I had not requested which is different from the one you just provided.

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  2. Anonymous
    2025-02-05T15:59:21+00:00

    I was Sunday and Monday I thought I was contacting the California DMV to renew my drivers license. It was not until I completed the form that I realize I was not dealing with the DMV. I provided my Social Security number, driver license number and other information. I tried to contact Experian for help, but only ended up with a credit rating. Today I received an email from Microsoft telling me a single-use code that I had not requested which is different from the one you just provided.

    What do I do. How can the single-use code be used to my detriment? Is the the misrepresented DMV groip or Experian?

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  3. Anonymous
    2025-02-05T20:16:39+00:00

    Um this isn't normal.

    In the pass 24 hours I've had several single-use code emails.

    This isn't an accident, so is there a breach that is allowing this? Because I am not opening any of those emails, but don't want to block it if it is using a real Microsoft alert.

    Maybe a notice or some real information would be great. You are great at pushing product, but suck at informing when there can be a breach or other

    security that might be occurring.

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  4. Anonymous
    2025-02-05T20:39:48+00:00

    I keep getting single-use codes that I did not request, so I assume someone is trying to hack my account. How can I ensure it is safe and secure?

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