received a confirmation for a single use code i did not request what do i do now? dated 10.12.24 5:53pm

Reported
Anonymous
2024-10-14T19:52:40+00:00

We received your request for a single-use code to use with your Microsoft account.

Your single-use code is: 908607

If you didn't request this code, you can safely ignore this email. Someone else might have typed your email address by mistake.

Thanks,
The Microsoft account team

Outlook | Windows | Classic Outlook for Windows | For business

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Answer accepted by question author
Anonymous
2024-10-15T07:56:20+00:00

Hello Lisa Murphy3，

Welcome to the Microsoft Community.

I understand that you received an unsolicited CAPTCHA. The following diagram illustrates the possibility of an unsolicited code.

If you just received an unsolicited code out of the blue, the odds are that someone incorrectly entered an address (whose address may be similar to yours) when requesting the code.

Please ignore the email for now and observe if you continue to receive such emails please let me know again.

Best Regards,

Jimmy Wang |Microsoft Community Support Specialist

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  1. Anonymous
    2025-01-24T13:04:59+00:00

    I am getting the single use code daily. It has been nearly 3 months since your reply, Jimmy, and the comments maintain this is still an ongoing issue. Please confirm what Microsoft is doing to either remedy a coding error or instruct users how to shut these messages down.

    I personally have reset strong passwords several times and have 2FA on where available.

    I appreciate the alert when an accurate threat, but is starts to lose it purpose when not working properly. Can you provide further instruction?

    Thank you.

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  2. Anonymous
    2025-01-24T20:14:03+00:00

    Not able to get full messages, says ...Hmmm...can't reach this page.

    Check the connection

    ERR_CONNECTION_CLOSED

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  3. Anonymous
    2025-01-27T21:23:59+00:00

    I am getting numerous emails everyday with a code I did not request. Back in May of last year I called for technical help and the guys from India hacked my computer and all my accounts. I had to go to great lengths to get them out of my computer. I do not think it is someone typing the wrong address because it is multiple emails every day and night. Someone is trying to hack me. I am worried they keep trying and I can't call you or get help over the phone. Please help me stop this. My husband died a few days ago and I am afraid to be targeted and taken advantage of.

    I have 2 accounts. One is personal and 1 is for school. I am in a master's program for Maharishi Ayurveda and Integrative Medicine.

    Sincerely,

    Erica Goetz

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  4. Anonymous
    2025-02-04T18:30:50+00:00

    I received a second e-mail with a "single-use" code that I didn't request.

    The first one was at 8:14am this morning. I noticed it when I opened my mail at about 9:40am. I didn't know what this may have meant or what to do, I changed me password. After I read through the Microsoft information about these unrequested e-mails with a "single-use" code and felt relieved. I didn't share the code with anyone.

    Then, it happened again, just 15min. after I changed my password. There's was a new e-mail (10:01am) with a 'single-use' code I didn't request.

    It seems like too much of coincidence that someone would have entered my e-mail in by mistake just after I changed my password .... a second time.

    What do I do if I continue to receive these "single-use" codes I didn't request ... especially if they come just after I change my password?

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