Unable to complete authorisation as their is no interactive call in progress

Anonymous
2024-11-25T07:10:37+00:00

I changed my microsoft password, now on my android phone i cant sign in to my email account.

I enter the new password, then enter the generated number on the authenticator, but then i receive the above message

I am able to access my emails on my laptop, but not my phone

Outlook | Outlook for mobile | Outlook for Android | For home

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  1. Anonymous
    2024-12-02T14:55:13+00:00

    read my last post, this worked for me.

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  2. Anonymous
    2024-12-02T14:56:02+00:00

    One question, how do you downgrade the app?

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  3. Anonymous
    2024-12-02T19:39:52+00:00

    Having the same issue with Android users within the org.

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  4. Anonymous
    2024-12-02T19:57:45+00:00

    We are also having the same issue. Samsung Email version 6.1.95.14.

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  5. Anonymous
    2024-12-02T20:54:33+00:00

    This seems to be a Samsung application issue, not a Microsoft issue, please write a review in the android app store:

    https://play.google.com/store/apps/details?id=com.samsung.android.email.provider

    Also email the following app support with your issue: ******@samsung.com

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